Posts By Courtney Shelton Hunt

Digital Property is “Real” Property: 5 Ways to Treat it That Way

Although we’re in at least the seventh decade of the Digital Era, and people realize how integral social and digital technologies are to both our personal and professional lives, there is still a very strong tendency to underestimate the critical role of digital property in managing a brand identity, pursuing goals and objectives, and managingRead… Read more »

Managing Online Comments: 10 Recommendations

Even though social media is fully integrated into the global culture and economy, many leaders are still reluctant to put themselves and/or their organizations in a position where they may have to listen to and/or engage with various stakeholders via these public channels. They tend to fear potential reputational harm and/or the stickiness of havingRead… Read more »

Becoming a Digital Organization: A Three-Phase Journey

There are three main phases to becoming a digital organization: digitization, digital engagement, and digital transformation. This post offers a lay oriented description and assessment of these phases. The objective is to help leaders who are digital rookies develop a conceptual foundation for understanding where their organizations have been, where they are, and – mostRead… Read more »

Managing Digital Era Risks: Social Media Policies and More

Managing risks is part of the cost of doing business, and managing them well can be a competitive differentiator, in both the economic marketplace and the war for talent. A relatively small percentage of organizations have addressed Digital Era risks in a meaningful way, however. This post provides an overview intended to help organizational leadersRead… Read more »

Transforming Talent Management: The Impact of Social and Digital Tech

Transforming talent management requires digitization and leveraging social and digital technologies to promote and enhance communication, collaboration, and engagement. This post presents some of the ways in which social and digital technologies are transforming talent management throughout the employee life cycle. All of the practices are currently possible based on available technology; however, none ofRead… Read more »

Website Upgrades: 5 Essential Considerations

With the remarkable growth in social media, mobile devices and apps over the past five years, traditional websites may seem passé and maybe even a bit quaint and antiquated. But for most organizations they remain their primary digital presence, serve as the home base of their digital networks, and are at the core of theirRead… Read more »

Digital DIY: Penny Wise and Pound Foolish?

For a host of reasons, many organizations have been taking a Digital DIY (Do It Yourself) approach to pursuing technology initiatives, both externally and internally. Though the motivations for these approaches are understandable and seem logical on the surface, more often than not they are suboptimal strategies that aren’t in an organization’s best interests. ARead… Read more »

The Bricks and Mortar of Digital Transformation

Successful digital transformation in organizations is built on a foundation of strategic goals and objectives.The building blocks are leadership, governance, digital competencies, education and training, and change management. An organization’s culture is the mortar that connects and binds everything together. All organizations will be transformed by social and digital technologies – it’s a question ofRead… Read more »

Social and Digital Engagement: You Can’t Outsource Leadership

Not content to focus on the benefits that social and digital engagement can bring, some advocates like to issue warnings about the inevitable demise of organizations that don’t jump on the social and digital bandwagons. Succumbing to that pressure, or perhaps feeling compelled by the bandwagon effect itself, leaders have gradually become interested in addingRead… Read more »