(original post at www.kristyfifelski.com)
I’m not alone in the quest for Gov2.0 – friendly government websites, so I would like to ask the government web community for input and ideas on enhancements to Reno.gov. Please comment below with your suggestions and input! (Some comments are already on my blog at the address above.)
See how the City of Reno, Nevada website has changed over the years below.
|2005||2007||2009 to present day|
Process & limitations
Considering my web budget has been slashed to $73 through July 2011 (I’m serious), I will have to work with accumulated maintenance hours with my contracted vendor. Certain layout & graphic changes are doable, but I can’t reinvent the wheel on my budget. I will do a basic wireframe for webpage layout, then use their expertise to massage the graphic design.
Reno.gov enhancement ideas
So here are my initial thoughts. I’m also requesting input from our internal Web Committee.
- Optimize for 1024×768 screen resolution. Reno.gov is optimized for 800×600 (currently less than 4% of our site visitors).
- The most important menu, “Self-Service”, is located ‘below the fold’. The service menu needs to have the most prominent location on the page.
- Add our social media links. This is becoming standard for gov sites. Reno has tons of fans and followers on our social sites – imagine how many more we’ll draw in with links on our homepage.
- Reduce size of rotating photo. Great for a gov site that receives a huge # of outside visits from potential tourists, but takes up a lot of prime real-estate. Also difficult to take photos that work well within this size.
- Introduce ‘Live Chat’ link somewhere on the homepage for this new service. Must be in header to appear on all interior pages as well.
- Simplify navigation. We’ve currently got header links, main nav links, graphic links, left sidebar graphic/text links, and footer links.
- Love the Reno skyline graphic, but it’s dated and needs to be updated. A better angle will show our downtown as a more vibrant city center.
- The new wv.gov and texas.gov websites place a big emphasis on Search. Possibly make search tool more prominent? Must be located in header to appear on all interior pages as well.
- Standardize fonts to sans-serif & update main header text from “Reno, Nevada” to Reno.gov to promote our new URL.