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Communications, Citizen Engagement, Customer Service (329)

Featured Discussions

On-Camera Screw Ups

Our department is about to undergo some media training for our department heads and I was wondering if anyone out there had access to clips…

Started by Thomas A BrazeltonLatest Reply

Agency Intranet homepage browser wars

I am trying to find out how many agency's use their internal homepage as the first thing employees see when launching their Agency's Intran…

Started by Lisa A GatesLatest Reply

Employee Content Available from Federal Agency Public Web Sites

Hi We are looking at building out our public website with more content for employees. I came across NIH's  public website and noticed the p…

Started by sam slosbergLatest Reply

Discussions Replies Latest Activity

Tax Collecting Ads

Hi, everybody. Do somebody here work in a Tax Collecting organization? What kind of social media ads or campaigns do you use? I'm the CCO o…

Started by Cristóbal Martínez

0 22 hours ago

On-Camera Screw Ups

Our department is about to undergo some media training for our department heads and I was wondering if anyone out there had access to clips…

Started by Thomas A Brazelton

3 Jul 7
Reply by David B. Grinberg

Customer Satisfaction Survey Templates and Tool Recommendations?

Hi, we are migrating a large customer base to our environment and am interested in surveying the customers post-migration to see how satisf…

Started by Jason Locey

0 Jun 19

Agency Intranet homepage browser wars

I am trying to find out how many agency's use their internal homepage as the first thing employees see when launching their Agency's Intran…

Started by Lisa A Gates

4 May 23
Reply by Julie Chase

"America is Not Number One Anymore..."

She was a nice young woman. Intelligent. Athletic. Well traveled. A clear Russian accent behind her words. She spoke numerous languages. I…

Started by David Dejewski

59 Apr 20
Reply by David Dejewski

Employee Content Available from Federal Agency Public Web Sites

Hi We are looking at building out our public website with more content for employees. I came across NIH's  public website and noticed the p…

Started by sam slosberg

6 Apr 10
Reply by sam slosberg

Get Social With Your Citizens - Insights from John Miri

Social media allows us eliminate communication barriers between government and citizens, helping to achieve greater transparency and deeper…

Started by Simon Poulton

0 Mar 25

What Millennials Want: new study reveals 5 interesting insights

"Quantifying the Millennial zeitgeist has captivated academics and the media alike," according to a LinkedIn article based on a new global…

Started by David B. Grinberg

19 Mar 24
Reply by David B. Grinberg

Your take on recent "wiki bill" crowdsourcing experiment in CA

I did an interview last week for Capitol Public Radio (Sacramento, CA) regarding a recent open policymaking experiment by California Assemb…

Started by Tim Bonnemann

0 Mar 13

EEOC Seeks Public Comment on Improving Federal Sector Complaint Process

FYI: The U.S. EEOC today issued the following news release: EEOC Seeks Public Comment on Revisions to Improve Federal Sector Complaint Proc…

Started by David B. Grinberg

5 Feb 26
Reply by David B. Grinberg

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