What communications tools do you use? My office is putting together proposals for a few different communication services, and it would be helpful to know what other government agencies are using:
Also, have you ever run into troubles getting approval from your Legal team for any of these services? How did you get around that roadblock? Our Legal division is a stickler for Terms of Service in contracts and user agreements, and it often limits our vendor options.
Here are a couple past posts that touch upon a couple of your questions. Good luck!
You could also check out the web metrics group: www.govloop.com/group/webmetrics
Having an online form builder comes in handy more often than one would expect. A service like wufoo or jotform quickly allows you to request, gather, and process survey information from staff or public.
Here is a site that gives the 11 best stock photography websites. I personally love Flickr. Good luck!
I assume the question is based upon the premise that some of the proposals made would likely be implemented, especially if proven productive and meritorious? But I'm really surprised that your agency/office would actually be permitted by the "powers that be" to spend any money on new communications tools or products during this period of draconian fiscal austerity Government-wide. If I'm wrong, then many congrats and more "power" to YOU! The other informative replies provide a number of good places to start.
Thanks, all! I'd love to hear some specific examples of services that your agencies are using, if you'd be willing to share.
I work for the Federal Government in Australia, specifically in the Department of Regional Australia.
Hope that helps.
Thanks, Toby. That's really helpful! I hadn't actually heard of Piwik, so I'll add that to my list.
First things first, check with your Point of Contact to see what social media Terms of Service are already in place for your agency: http://www.howto.gov/web-content/resources/tools/terms-of-service-a...
Look this list over before you finalize your list, it will be easier to tell your legal folks it already exists or there are several just like it that could be used.
By the way, don't forget the image resource MorgueFile... free stuff and often good enough for what you need.
GovDelivery is a great tool because it also provides "watched" content on your website ("what's new on that page?"), the ability to notify a user group of something quickly (and report on actually opened items), and RSS built in to the whole thing (plus the ability to connect other social media if needed).
Flickr (I've used it for public submission of images contest and as a storage place for rotating image content on a website)
Start with your POC... then your list can be targeted and realistic.
Thanks so much, Faye! Great information!