We've all heard plenty of examples of agencies using social channels to connect with citizens or to connect employees with one another. But, when GovLooper Katherine Ryan recently asked whether I knew of any good examples of government agencies that use social business cohesively across citizens, employees, and other organizations, I was at a loss.
Now I turn to you, the community. Do you have any good examples of agencies that are using a cohesive social approach across these three distinct segments? Is your agency coordinating its approach to multiple segments?