Government - social media

Hi All,

I do a lot of work with local governments here in Australia helping the embrace social media to better engage their community.

I am currently researching what is happening elsewhere in the world and am interested in case studies, examples, war stories, and success that other government bodies (local govt, state or federal bodies are having)

Does anyone have any case studies they would like to share?

thank you in advance

kind regards

Fergal