April 24, 2013 at 7:42 pm #178237
What makes a person a government innovator?
What identifies an innovator from other folks in an organization?
What identifies a government innovator from an innovator in private sector?
Share your sentence below….
April 26, 2013 at 2:28 pm #178249
If you’re the first person to post after the question has been sitting, idle and unresponded to for two days?
Seriously, though, “innovation” is, to my mind, something like “genius” in that it is very seldom identifiable at the moment, and often only identifiable in hindsight. “Innovation” and “genius” (which are not the same, but popularly thought about in similar ways) are both notions that are embedded in retrospection and historical perspective.
Detecting newness in doing requires awareness of long-term trends in doing. We can certainly identify when someone in a public sector proposes something “different” or surprising, but knowing when any such suggestion has changed the way things are done, or thought about, takes some time and perspective.
Is the degree of appreciation from others a reliable index of innovativeness? I’m not sure. Some innovations or bright ideas are noticed and appreciated instantly, some after a short adjustment period, and some not until years later. Some are noticed and resented, but in hindsight treated as positive direction shifts. Some are hailed immediately, but amount to a puff of smoke, or maybe even a bad or unwise direction.
Innovation, much like leadership, or genius for that matter, can exist at multiple levels. People can show leadership in grunt-level positions, at middle-management, senior management or even field-of-endeavour levels. It’s all leadership although not all of it gets noticed (or compensated) in similar fashion. Similarly, innovation can happen at molecular or higher levels. It could be as simple as sorting the mail in the building or how admin support tasks are divided up. From that stance, innovation is a process or behaviour, rather than an outcome defined by impact. What one’s mother does to whip up a spur of the moment meal for unexpected company from what’s in the cupboard would certainly meet all criteria for “genius” as a cognitive process, even though the social impact is not quite that of a Thomas Edison, or Albert Einstein.
One needs to distinguish innovator from innovation. Few (if any) people are innovative 24/7. Some folks will have a terrific idea or two, and then pffft, rien, nada, garnicht, bupkes for years. Some will be bursting with ideas that go nowhere (here I’m reminded of actor Michael Keaton’s character in the 80’s film Night Shift, where he is constantly dictating what he feels are brilliant ideas into his hand recorder).
One also needs to distinguish between contexts for innovation. Some are, and need to be, much less tolerant of, or open to, innovation than others. And perhaps that’s where the differences between private and public sector occur. As I was saying elsewhere here, part of what fosters the stakeholder trust that the public sector depends on to do its job is a certain level of consistency of functioning, rules, procedures, etc. In contrast, a company like Apple depends on always doing something new. I seriously doubt that anyone who flies a lot would appreciate quarterly changes in security protocol at airports.
In that sense, an “innovator” also needs to be sensitive to the tolerance for change, and appropriate rate of change within their category of organization.
There. Is that enough to chew on for a bit? Does it respond suitably to your questions?
April 26, 2013 at 5:32 pm #178247
Terrence (Terry) HillParticipant
Govt Innovator: Dedicated employee who has the courage to question the way things are done, the conviction to pursue her vision despite the risks to her career, and the persistence to stay with the agency until his idea becomes reality.
Innovators are those outcasts who are perceived as being “weirdos, geeks, non-conformists, rebels, whistle-blowers” and 100 other prejorative terms to label them as different.
Governement innovators are often punished for their initiative, while private sector innovators are often rewarded.
April 28, 2013 at 6:08 pm #178245
David B. GrinbergParticipant
Who was it that said the most simple answer usually makes the most sense?
Short answer: your co-workers, managers and other colleagues consider your work and/or ideas to be “innovative” — thus the perception is you are an innovator and are recognized as such.
Perception is reality in many circles, especially in government, politics and media.
April 29, 2013 at 12:20 am #178243
Good question – some thoughts on the characteristics/distinctions–
- Always an outlier
- Can see the whole, the future, the vision – very big picture thinker
- Put things together that don’t seem to connect
- Idealistic not practical
- Humanitarian on a grand scale but can be rude one on one
- Not power or money hungry but definitely want to influence others
- Not diplomatic – it’s either innovative (good) or not innovative (bad)
- Tend to overvalue your contribution and be a poor listener
- Not swayed by “feeling” arguments – “we can be more efficient but it will hurt people’s feelings”
- You understand and value government for what it is and your agency for what it is uniquely
- Try to make things better within the subjective logic that is every unique agency system.
- Achieve innovation that may not be much by private sector standards but that is significant in an agency setting
- You don’t attack or undermine the system because it’s slow, bloated or inefficient – you focus only on making things better incrementally
- You work in a team with other motivated people – you do not try to do it on your own
- Examples: popularizing alternative dispute resolution or the concept of 24/7 employee staff care; getting people to use collaboration technology not hoard information
Private Sector Innovator
- Focus is on making money
- Creates a market for a new way of doing things that involves buying a new kind of product (e.g. Kindle when people are used to paper books) or brand (e.g. Lexus when people already buy cars)
- Or – achieves significant operational efficiencies to cut costs (e.g. robotic surgery or virtual admin assistants; microtasking)
April 29, 2013 at 1:13 pm #178241
So, can you be an “innovator” and a manager at the same time? Or does being in managment render one so close to the status quo that it compromises one’s ability to see beyond it?
April 29, 2013 at 1:39 pm #178239
you can be an innovator AND a manager every day!
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