Turning Point Guidebook for Performance Measurement

The Turning Point Guidebook for Performance Measurement offers the fundamentals of performance measurement in public health. Public health practitioners across the U.S. and other public and private sector organizations share tested strategies. The guidebook provides an overview of the fundamental steps and key components in developing a performance measurement process, without giving step-by-step instructions. The chapters offer a definition of performance measurement, describe some of the attributes of public health that influence the design and implementation of a performance measurement process, give reasons for conducting performance measurement, list key components in developing the process and offer general guidance for reporting results. The text also provides many references and resources for additional information