Interesting Findings On Government Customer Service, and a Poll?

I've been doing a lot of cruising the net for great sources on customer service in government for our new website, and I came across some research - I've lost the darned thing - that concluded, based on survey data, that at least some parts of government are perceived as having better customer service than the private sector?

I've been saying for a long time that government employees are often more dedicated and commited to doing a good job for the public, but I'm surprised at the PERCEPTION - that others share the same perception. Anyone know of any research on this?

Anyway, since I've lost the article, it's possible I got it a bit wrong, but in any event, what's your take on that question/comparison.

We set up a poll asking for a comparision of private sector versus public secto..., and I'd appreciate it if people would register their opinion, and perhaps comment there.

Or here. Whatever you prefer.