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Knowledge Management in Government


Knowledge Management in Government

A place to share ideas, thoughts, best practices, and questions about KM in a government environment

Members: 821
Latest Activity: May 8

Discussion Forum

Requesting Assistance

Started by John ("Jack") Katosh. Last reply by John ("Jack") Katosh Mar 26. 3 Replies

KM Government Community of Practice

Started by DEADRA WELCOME. Last reply by DEADRA WELCOME Mar 26. 8 Replies

Comment Wall


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Comment by Andrew Krzmarzick on March 25, 2014 at 11:49am
What we've learned in managing GovLoop discussions and groups over the years is that engagement rarely "just happens." The most robust conversations are often planned, scheduled, promoted and moderated. I would encourage this group to pick 3 hot topics, schedule a day/ time for discussions (Third Thursdays at 3p), promote them at least twice beforehand (one the day of the discussion) and then have live conversation for 30-45 minutes. See what happens. I think you'll be pleasantly surprised by the engagement you get. This discussion is a good example of someone giving some energy to this group that has been latent, and you are seeing some small fruit as an example of what is possible with some additional care and feeding. We used to have really robust conversations in this group. I think it can happen again.
Comment by DEADRA WELCOME on March 25, 2014 at 8:36am

David, I was somewhat shocked when I saw the number of people in the Knowledge Management in Government group and the scarcity of activity.  I believe there's a second round of those agencies, like mine at DOE who are just starting to build a KM strategy.  My hope is that those agencies who are more mature in their efforts continue to stay engaged in communities such as this and Federal KM Commununity, so that, we can learn from your rich experiences.

Comment by Chuck(les) Guitard on March 25, 2014 at 7:43am

In a word - Compliance, Standardize, and Control - ok, not just one word, certainly a theme.  The cultural change necessary for KM to succeed requires buy-in by leadership and workers.  There is overwelming pressure to standardize to save, compliance to regulations, and management to control. These forces seldom work in harmony.  Our best hope is that, in time, some of our ideas and concepts will help others understand the benifits of a strong KM program.

Comment by David W. Heiser on March 25, 2014 at 7:09am

According to its profile as of March 24, 3014, this group, Knowledge Management in Government, has 821 members. Despite the large size, I perceive a lack of time or commitment to sharing, probably due to circumstances beyond members' control. Maybe people have changed jobs and forgot to disenroll themselves. Or maybe they retired.

There has been a similar drop in participation in the Federal Knowledge Management Working Group and little participation by government employees in the major LinkedIn forums.

  • What is causing this decline in interest?
  • Are federal KM programs going by the wayside?
  • Do federal KM program workers have too much on their plate?
  • Are federal employees banned from participating in closed forums such as this one?


KM continues to pop up like mushrooms in my agency and I've seen bits and pieces of activity in the federal section. I am not sure what the answer is for the decline in participation in these social forums. Not being much of a leader, I'm clueless as to how to forge a vibrant KM community. I have the same issue within my own organization and I don't have the answers, but I am certainly open to suggestions. I will stay that when FKMWG was at its strongest, I was saturated with new ideas, opposing viewpoints, suggestions, and, as fitting to the profession, new knowledge from the KM stalwarts.

So, what happens from here?

Comment by Andrew Krzmarzick on July 23, 2013 at 8:44am

Greetings, KM Colleagues: In many ways, conferences and training are a KM issue - how do you successfully transfer knowledge from one group of people to another? In light of that increasing challenge in government, we've produced a new resource guide titled, "Building Better Conferences and Training: The Value of Virtual Events in Government." Check it out:

The guide includes the survey results of 335 professionals and their views on virtual training and events, 4 government case studies, 5 industry subject matter experts and 10 best practices for design and delivery.

Looking forward to your feedback on it...and how web-based training and events can start and sustain more effective knowledge exchange.

Comment by Catherine Upton on February 21, 2013 at 4:51pm

How is learning & technology transforming work?

Elearning! is hosting a study on this important subject. We invite you to share your view with us at:

Your responses will be strictly confidential and tabulated with hundreds of others. Each participant will receive an executive summary upon completion.

Thank you for your participation!

Comment by Andrew Krzmarzick on January 3, 2013 at 8:55am

It's clean up time in the ol' agency intranet! Got tips?

Comment by GovLoop on October 22, 2012 at 9:18am

Hostin an office townhall in December - Good or bad idea?

Comment by Kelly Berkley on October 16, 2012 at 3:41pm

Thought you all might be interested in seeing this new research on the state of enterprise information management at gov't agencies

Comment by GovLoop on October 1, 2012 at 8:36am

Interesting article - don't be netflixed: why innovation labs are essential for government -


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