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Lean Six Sigma in Government


Lean Six Sigma in Government

This group is a forum for sharing best practices, networking and learning about lean and six sigma within federal, state and local governments.

Members: 172
Latest Activity: Jun 19

Discussion Forum

Actually COMPLETING a project

Started by Eric Melton. Last reply by Tim J. Clark Apr 29, 2011. 7 Replies

Industry News – Great LSS in Govt Articles to Share

Started by Abbey Carpenter. Last reply by Abbey Carpenter Mar 8, 2011. 3 Replies

Comment Wall


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Comment by Abbey Carpenter on March 2, 2012 at 3:02pm

What can Lean Six Sigma do for the federal government? Read the article here

Comment by Abbey Carpenter on February 28, 2012 at 6:16pm

Just a reminder that tomorrow (2/29) is the High Performance Virtual Summit. Doors open at 9:45 AM CST with Guidon's President/CEO, Ron Wince, opening session, "Adapting to Disruptive Change" beginning at 10:00 AM CST.

We are looking forward to all the great speakers lined up throughout the day as well as all the great value-added content and networking that will be available to all. We hope every attendee finds at least one takeaway or one new networking relationship to help them along their operational excellence journey.

Register here

Hope to see you there!

Comment by Abbey Carpenter on February 27, 2012 at 1:12pm

Don't forget to register for the upcoming High Performance Virtual Summit, "Leaders Creating Real Change" on Feb. 29. Vincent Frakes, Federal Policy Director from the Center for Health Transformation (CHT) will be presenting, “Scaling the Healthcare Peak: Using Leadership and Innovation to Reach the Top” at 3:30PM CST. Click here for complimentary registration.

Comment by Abbey Carpenter on January 30, 2012 at 11:23am

2nd Annual High Performance Virtual Summit – Leaders Creating Real ...

When: February 29, 2012, 9:45 AM - 4:30 PM CST
Where: Virtual/Online - Login as often as you want
Cost: Complimentary

The world is moving faster than ever with new technology and regional cross-business dependencies. Change frequently requires transformation, and transformation generally requires multiple organizations working together to achieve an improved state – born out of market opportunities or survival.

Attend the “2nd Annual High Performance Virtual Summit – Leaders Creating Real Change” from the convenience of your office or home. At this unique virtual summit you can:

  • Attend 8 webinars presented by innovative improvement thought leaders
  • Listen to case studies and forward-thinking solutions on how other organizations are achieving operational excellence
  • Collaborate with others and learn about new solutions, services, and products in the virtual exhibit hall

Register for free today. Click here for more info

Comment by Tim J. Clark on October 5, 2011 at 1:33pm
Savings could range from 25-40% of budget for many organizations. Ref: CBO Director Underestimates Public Sector Waste by Thomas Pyzdek

A supporting site for promoting the application of Lean Six Sigma to save $500 Billion and Balance the Budget by 2017 is available at

Would be interested to hear ideas as to how application of Lean Six Sigma will address the root cases that led to the debt. My 2-cents on the topic posted in a series of articles at
Comment by Preston G. Baker on September 30, 2011 at 12:49pm

The vision and optimistic predictions of the savings that could be generated by the implementation of LSS across the broad federal agency landscape is not only encouraging but also brings to mind the question of the impact this approach could have if adopted by state and local agencies as well. Our NYC agency, DCAS, (similar in scope to GSA) is the pilot agency for our city’s LSS project. While it is still relatively early, the project has already generated some substantial savings from “leaning out” or streamlining processes in our procurement and delivery services functions.  There is enormous potential for significant change and savings once the other City agencies and hopefully the State of NY, whose budget woes are well documented, begin to utilize the tools and adopt the culture of change provided by the LSS process. In my view to have the desired impact on “growing the economy or job creation” significant change needs to take place in state and local government agencies as well.

Comment by Abbey Carpenter on September 28, 2011 at 12:16pm

Applied across the entire Federal Government, some estimate savings of $500 billion a year or $5 trillion over a ten-year period. By comparison, the “Super Committee” is tasked to save $1.5 trillion.

A focused top down driven Lean Six Sigma effort could reorient government to provide effective services, reduce the cost of government, grow our economy, accelerate job creation, and contribute towards a competitive world economy.

Corporations including General Electric, Honeywell, DuPont, Caterpillar, Danaher, Cummins Engine, Quest Diagnostics, Lockheed, Boeing, Raytheon, Textron, CSX, and Tyco have undertaken enterprise wide Lean Six Sigma programs with significant results.

In Federal Government, the impact is not fully realized due to the lack of full involvement of Exec. & Leg. leadership.

Click here

Comment by Abbey Carpenter on September 7, 2011 at 6:24pm

Case Study: Productivity and Response Time Improvements in Local Go...

The resource squeeze common throughout the public sector coupled with the possibility that service demands could increase once the economy turned around made Town leaders of Gilbert, Arizona (pop: 208,000) interested in improving productivity and efficiency.

They decided to test improvement methods that are now common in the business sector, and chose to run a project on the process for handling commercial building permits. Improvement in this key process would make Gilbert more business friendly, help companies get established faster, and generate tax revenue more quickly.

Click here to read

Comment by Abbey Carpenter on August 8, 2011 at 7:32pm
Lean and Six Sigma in Government White Paper - Delivering More Miss...

With government budgets in an ever-tightening squeeze unlikely to end any time soon, the public sector is under enormous pressure to cut costs. One obvious option to reach that goal is to eliminate services. And while trimming across the board or cutting out entire services is a viable choice in some situations, in many areas that approach is either impossible or at least extremely unpalatable. That’s why, perhaps more so than in any other arena, the search is on for methods that allow a government organization to maintain or increase services while simultaneously cutting costs.

The answer to that search lies in Lean Six Sigma, a combination of the two most effective improvement disciplines used in business today. Though the methods originated in the private sector, they are already proving useful at all levels of the public sector, including city, county, state, and federal government organizations.

This paper looks at what Lean Six Sigma is and how it can help the public sector control and/or reduce costs while still meeting public demand for their services.

Click here to read the paper
Comment by Sofia on July 27, 2011 at 1:48pm

The recently-passed Government Performance and Results Modernization Act (GPRA) of 2010 calls for a more defined performance framework and requires frequent reporting and reviews to increase the use of performance information in program decision-making. 

There is a webinar taking place tomorrow (Thursday), July 28 at 11am PT that dicusses how open source BIRT can be leveraged to create real-time interactive reports and dashboards to enable federal agencies to meet the new GPRA reporting requirements. 

For those who might find this topic relevant, you can sign up for the webinar here:


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