A space to share ideas and engage in dialog around how mobility can help maximize productivity for government agencies and the citizens they serve.
Latest Activity: Sep 24, 2013
1) Minimum standard
When you purchase equipment for your staff, you have full control over the specs of the purchase. When you move to a BYOD policy, you can lose that - if you are paying $50/month for an employee's phone, they control what phone they buy and their plan. What happens if your employee buys a flip phone to save money that doesn't do email. What if you want them to take video at the site with their phone and it's not equipped? That's why it's important to have at least some minimum standard or guideline on your BYOD policy
2) Paying for Repairs
Phones get damaged. Phones break. Someone leaves it in the water or the dryer. So what happens in BYOD world for repairs? If in a work world, you would get the employee a new phone quickly so they can continue back to their job. What happens in a BYOD world where the phone is broken, the employee is not eligible for a cheap phone, and they don't want to spend $400 on a new phone? I think it's important to have an expectation in your policy that staff quickly fix any issues like this. Just like if your car is broken, you figure out how to get to work on time. If your phone is having issues, you figure out how to have a working phone as soon as possible
3) Finding Chargers at Work
People always forget their chargers and they are stuck at work borrowing chargers or sitting there without batteries. I'd make sure to buy a bunch of cheap chargers or have charging stations in the kitchen.