GovLoop - Knowledge Network for Government

National Association of Government Communicators

Information

National Association of Government Communicators

NAGC is a professional network of federal, state and local government employees whose primary role is communication, from speech writers and information officers to web designers and photographers.

Website: http://nagconline.org
Location: Falls Church, VA
Members: 192
Latest Activity: Apr 14

NAGC Webinar Series: Lightning Talks with Subject Matter Experts

Helping the Public “Find Bigfoot”

How Inter-governmental Collaboration Can Clear the Clutter During a Crisis

Wednesday, August 21, 2013 2-3 pm EDT

Glen Thomas, Supervisor

Communications & Public

Relations, Memphis Light,

Gas and Water

For the public, getting clear, accurate information during a disaster can be as difficult as getting Bigfoot to hold still for a high res photo. Unfortunately, the local government entities can contribute to the problem with conflicting information, slow response times and lack of communication with other agencies. The result is that our credibility is damaged and they tune out.

 

The answer? Collaboration, both internal and external. Join NAGC President Glen Thomas for a look at how collaboration can help government communicators paint a clear picture for their constituents. Thomas will provide tips for both large and small organizations, drawing on his own experience as the supervisor of communications and public relations for Memphis Light, Gas and Water. The webinar will cover:

    Crisis communications strategies

    Collaboration at the departmental, internal and external levels

    Identifying the attributes of an effective crisis communications team

    Understanding how many people and how much time should be allocated per person during a crisis

    Defining the triggers that should mobilize the crisis communications personnel

    Establishing drills that provide opportunities for the team to learn to respond to a crisis in real time

    Developing your plan in 60 minutes or less

    Case studies from Memphis/Shelby County

Registration is $25 for NAGC Members!  $50 for non-members.

Register by August 20, 2013. Once registration is received, you will be sent instructions for joining the webinar on August 21, 2013. More information is available at www.nagconline.org.


 

Discussion Forum

There’s Still Time to Make It to the NAGC 2013 Communications School!

Started by Derrick G. Silas, Sr. Apr 16, 2013. 0 Replies

Have you been on the fence? There’s still time.Don't Miss the National Association of Government Communicators 2013 Communications School!You can see the full agenda here:…Continue

Reinventing the Role of Government Communicators - A Collective Effort!

Started by Derrick G. Silas, Sr. Apr 15, 2013. 0 Replies

A Highlight from the upcoming NAGC Communications School.   Can government communicators influence their leaders toward greater transparency? That’s the goal of a major effort in South Eastern…Continue

Tags: SEECOM, marketing, communication, nagc2013

7 Steps to Successful Supervision

Started by Derrick G. Silas, Sr. Apr 15, 2013. 0 Replies

A Highlight from the upcoming NAGC Communications School.   Having great relationships with others is vital to advancing your career. The relationship between you as a supervisor and those you…Continue

Tags: relationships, nagc2013

Comment Wall

Comment

You need to be a member of National Association of Government Communicators to add comments!

Comment by Adam Arthur on August 7, 2013 at 2:17pm

Looking forwared to Glen's talk!

Comment by Derrick G. Silas, Sr. on February 20, 2013 at 11:29am

We've got a request from a government communicator for examples of really good job advertisements for Federal marketing, education, and outreach positions.  Who comes to mind?

Comment by Glen Thomas on September 6, 2012 at 2:10pm
Comment by Michael McCarthy, APR on September 5, 2012 at 12:08pm

Sure, just email me at michael.mccarthy@cityoforlando.net .

Comment by Erin Farahi on September 5, 2012 at 12:00pm

Can you send us a copy as well?  We're looking at a style guide, and I would love to see an example versus reinventing the wheel.  Thanks so much.

Comment by Michael McCarthy, APR on September 5, 2012 at 11:48am

Glen,

We have a style guide that we share with departments and use to keep at least our style consistent across city publications.   We don't have it out on the Internet, so I would have to email it to her.

Comment by Glen Thomas on September 5, 2012 at 10:40am

Got an inquiry from a government communicator with the Farm Credit Administration. Emily Yaghmour, Writer/Editor, Office of Congressional and Public Affairs, asks:
I work for a small, independent federal government agency, and we're interested in putting together an editorial policy document for our employee newsletter. I was wondering if your organization has examples of such documents from government agencies? If not, do you know of any resources that might be helpful to us? Any assistance would be most appreciated!


Comment by Steve Cottle on August 15, 2012 at 9:57am

Deb asks for your feedback. Should the communications department remain in the shadows? http://www.govloop.com/forum/topics/should-the-communication-depart...

Comment by Amy DeWolf on July 16, 2012 at 9:35pm

How can you leverage technology to improve customer service? Check out the latest blog post in the Re-Imagining Customer Service in Government guide. 

Comment by Amy DeWolf on June 21, 2012 at 1:07pm

How does your agency use customer service data? Check out some helpful hints here as part of GovLoop's Re-Imagining Customer Service in Government research report

 

Members (191)

 
 
 

© 2014   Created by GovLoop.

Badges  |  Report an Issue  |  Terms of Service