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A space for you to discuss Oracle and the challenges they can help you solve. How are you optimizing the way government does business?
Website: http://www.oracle.com/us/industries/public-sector
Members: 62
Latest Activity: 11 hours ago
Oracle Public Sector
Check out the video archive from the latest "Changing Face of Customer Service" Event that took place on April 25, 2013.
Mapping the Customer Journey
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| Presentation Slides | Journey Mapping FAQs | Resources |
Information & Solutions
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| Public Sector Cloud Solutions | Data Center Transformation | Big Data for Government |
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| Running an Intelligent Organization | Security Inside Out | Oracle Public Sector Customer Examples |
Guides & Resources
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| GovLoop Guide to Work Force Planning | ||
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GovLoop Guide: 2012 Year in Review
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More for your Customer Service Arsenal
White Paper: Seven Power Lessons for Customer Experience Leaders
White Paper: Eight Steps to Great Customer Experiences for Government Agencies
Forrester Report: Navigate The Future of Customer Service
Check out all the things Oracle has been doing with GovLoop.
Discussion Forum
The Customer Experience Journey Map
Started by Amy DeWolf. Last reply by Blair Corcoran May 6. 1 Reply 2 Awesomes
With the rise of social media and the popularity of tablets and other mobile devices, customers expect to be able to access information anywhere, at any time and on any device. They also expect real…Continue
What are your customer service challenges?
Started by Megan Price. Last reply by Megan Price Apr 23. 2 Replies 0 Awesomes
Customer Service in 2013 is radically different than only a decade ago. Customers expect real-time response across all channels to solve their needs. With the rise of CSMA (cloud, social, mobile,…Continue
Simplifying Security: An Interview With NSTIC's Jeremy Grant
Started by Amy DeWolf Jan 28. 0 Replies 1 Awesome
Recently, GovLoop sat down with Jeremy Grant, Senior Executive Advisor for Identity Management at the National Institute of Standards and Technology to discuss cyber crime and identity theft. Check…Continue
How NSTIC is reducing cyber crime and identity theft
Started by Amy DeWolf Jan 28. 0 Replies 0 Awesomes
This past November, Jeremy Grant, Senior Executive Advisor for Identity Management at the National Institute of Standards and Technology, spoke at Oracle’s Federal Forum about the threat of cyber…Continue
Oracle Blog
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Comment Wall
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Comment by Amy DeWolf on January 30, 2013 at 1:51pm -
Oracle is hosting a virtual summit specifically for the public sector. Learn how to build and intelligent government and get the most out of big data here.
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Comment by Amy DeWolf on December 18, 2012 at 2:43pm
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Check out Pat's blog on cloud computing in 2012.
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Comment by Amy DeWolf on December 5, 2012 at 2:00pm
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Be sure to check out GovLoop's newest guide- Tech Year in Review
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Comment by Amy DeWolf on November 28, 2012 at 10:06am
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Check out a cool case study sharing how Columbus Regional Airport Authority leveraged technology to cost costs and improve travelers' experiences.
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Comment by Amy DeWolf on October 9, 2012 at 9:02am
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Great customer service story- http://www.govloop.com/profiles/blogs/customer-service-in-focus-new...
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Comment by Pat Fiorenza on October 4, 2012 at 1:31pm -
We at GovLoop need your help. We are working on our end of year State of Government Technology report and need your ideas to make it a jam-packed, community-based resource to improve technology in government.
Can you take our 10 minute survey on the State of Government Technology? Your ideas will shape our end of year GovLoop technology report that will identify:- The top technology trends for 2012
- Trends to watch for 2013
- Case studies and success stories from agencies doing it right
- Tips and best practices for tech success from the trenches
This is your chance to share your ideas to improve government and help your peers solve similar challenges. All data of this survey will remain anonymous. Any direct quotes used within the survey will remain anonymous and will be attributed as "survey participant." No, we won't get you in any trouble.
If you have any questions or concerns, or would like more information on technology related GovLoop resources, please feel free to email me at pat@govloop.com.
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Comment by Amy DeWolf on September 28, 2012 at 8:39am
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Check out a new GAO report about the E-Government Act and how it compares to Obama's 2009 memorandum- http://www.govloop.com/profiles/blogs/gao-releases-report-on-status...
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Comment by Amy DeWolf on August 29, 2012 at 12:52pm
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5 ways to improve communication on your team- http://www.govloop.com/profiles/blogs/5-ways-to-improve-communicati...
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Comment by Amy DeWolf on August 28, 2012 at 3:17pm
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Check out the newest post from GovLoop's Navigating the Digital Government Roadmap- Finding Efficiency in Data Center Consolidation.
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Comment by Amy DeWolf on August 23, 2012 at 10:25am
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Be sure to check out GovLoop's online training TODAY at 2PM ET.
http://event.on24.com/r.htm?e=462536&s=1&k=52FA20A6092CFBC0...
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