Check out the video archive from the latest "Changing Face of Customer Service" Event that took place on April 25, 2013.
Mapping the Customer Journey
|Presentation Slides||Journey Mapping FAQs||Resources|
Information & Solutions
|Public Sector Cloud Solutions||Data Center Transformation||Big Data for Government|
|Running an Intelligent Organization||Security Inside Out||Oracle Public Sector Customer Examples|
Guides & Resources
|GovLoop Guide to Work Force Planning|
More for your Customer Service Arsenal
White Paper: Seven Power Lessons for Customer Experience Leaders
Forrester Report: Navigate The Future of Customer Service
Check out all the things Oracle has been doing with GovLoop.
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