Check out the video archive from the latest "Changing Face of Customer Service" Event that took place on April 25, 2013.
Mapping the Customer Journey
|Presentation Slides||Journey Mapping FAQs||Resources|
Information & Solutions
|Public Sector Cloud Solutions||Data Center Transformation||Big Data for Government|
|Running an Intelligent Organization||Security Inside Out||Oracle Public Sector Customer Examples|
Guides & Resources
|GovLoop Guide to Work Force Planning|
More for your Customer Service Arsenal
White Paper: Seven Power Lessons for Customer Experience Leaders
Forrester Report: Navigate The Future of Customer Service
Check out all the things Oracle has been doing with GovLoop.
Three years ago the term cloud computing buzzed into the government space, but now a few years have passed and agencies are wondering what's next? How do you maximize the use of cloud? How can you…Continue