I'm curious what people use to measure social media analytics in their agency?
Anyone done any research - there is a ton of options from super expensive to free?
Thoughts?
Some I've checked out our peoplebrowsr, radian6, klout.
Tags: social media analytics
Permalink Reply by Carla Voorhees on April 20, 2011 at 9:25am Wow, there are so many, and it depends on what you're trying to measure! I'm really focused on building an influencer network for Armed With Science (shameless plug - http://science.dodlive.mil). As you mentioned, Klout, Radian6, Vocus even has some charting. Measured Voice, OhMyGov, Spreadfast, Post Rank, Unilyzer. There are so many - but what really matters is what you want to track.
While I haven't used it because it costs money, Hootsuite Analytics looks like it might be pretty powerful - they have an influencers module in their analytics that looks promising. Has anyone used this?
In short, I don't think I've found the magic bullet, especially for tracking influence and influencer networks. For general engagement monitoring, I find the combination of an @mentions column in twitter, email notifications of facebook comments, and a google alert seem to do a pretty good job of finding what is out there.
-Carla Voorhees
Defense Media Activity
Armed With Science
Permalink Reply by Robert Singleton on March 20, 2012 at 5:56pm © 2012 Created by GovLoop.
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