Posts By Allison Primack

A Tale of Two Parties: Promoting Bipartisanship

Last week my friend at YGL Cara Ann Bumgardner wrote a blog about an awesome POLITICO event she attended that inspired her. She doesn’t have a GovLoop account, but wanted to share her experience: “One of my favorite DC pastimes is going to events–especially of the political persuasion. Washington is teeming with opportunities to notRead… Read more »

European Civil Servants Trying to Stay Relevant With Social Media

This morning, an article in The Guardian outlined some main points from the Digital Agenda Assembly in Brussels on how EU countries can achieve culture change in government, through the use of digital tools such as social media. British-born Robert Madelin, director general of the European Commission’s directorate-general for information society and media, acknowledges thatRead… Read more »

How does your agency use customer service data?

GovLoop Research Report: Re-Imagining Customer Service In Government GovLoop is proud to announce our latest resource, The GovLoop Research Report: Re-Imagining Customer Service in Government. In this report, experts in the field provide best practices on how to improve customer service in government. Be sure to check out the report home page for all theRead… Read more »

Can a Government-wide Mentorship Program Really Work?

Last fall, GovLoop kicked off a first-of-its-kind type of government mentors program, where participants from different locations, agencies, and levels of government could come together and share experiences and expertise. An article about this program was just published in the summer edition of The Public Manager, and we encourage you to check it out! SinceRead… Read more »

How Do You Identify Your Customers?

GovLoop Research Report: Re-Imagining Customer Service In Government GovLoop is proud to announce our latest resource, The GovLoop Research Report: Re-Imagining Customer Service in Government. In this report, experts in the field provide best practices on how to improve customer service in government. Be sure to check out the report home page for all theRead… Read more »

Mentors Midpoint Summary: Energizing Your Mentoring Partnership and Political Savvy Tips

Although open to all, this blog post is dedicated to those mentoring partnerships who are part of the GovLoop Mentors Program! Two Fridays ago, participants from the 2012 GovLoop Spring Mentors Program gathered at the GovLoop offices, both in person and online, to discuss some mentoring best practices and tackle the issue of political/organizational savvy.Read… Read more »

Highlights from 2012 Public Service Recognition Week Public Service Town Hall

This morning I attended the Public Service Recognition Week Public Service Town Hall, put on by the Partnership for Public Service. It was a “Public Employees Roundtable and federal agency leaders for a town hall discussion about what agencies are doing to deliver vital public services at a lower cost, how to communicate that valueRead… Read more »

Daily Dose: Leadership Remains One of the Lowest Ranked Federal Workplace Categories

Yesterday evening, Tom Fox reported that according to the Best Places to Work in the Federal Government rankings, leadership remains to be one of the lowest ranked categories. Why are federal leaders receiving these low scores of 54.9 out of 100? Our government leaders, particularly the political and career senior executives, performed poorly when itRead… Read more »

Daily Dose: RAND Study Finds Answer to Hiring Vets

Today in the Washington Post, Steve Vogel reports on a RAND study that found federal tax credit programs encouraging employers to hire disabled veterans are proving effective. The study released Thursday found that the tax credit increased employment among disabled veterans by two percentage points in 2007 and 2008, or approximately 32,000 jobs each year.Read… Read more »