David, I met you a few months ago at a Govloop.com something. I believe that when you think about it from working for the TAXPAYING CUSTOMER, it gives you an entirely different understanding of government. We try to neither let people build empires or crucifiy their employees.
David, thanks for the friendly connect...I'm looking for a few clear examples for some metrics to share...sadly I'm in Chicago or I would definitely have liked to sit for a face to face over coffee....if you make it out this way, DO let me know.
For now I look forward to continuing the conversation online!
What are some of your favorite business transformation projects that can be applied to the "business" of government. It never ceases to amaze me how government agencies rush to spend their budgets before the end of the fiscal year, for fear next year's budget will be less. Whereas in business, we are happy to roll over to the next fiscal year and re-invest in growth.