Gadi Ben-Yehuda has not received any gifts yet
This week, I've read a lot about comfort and discomfort.
Twitter has published a "best practices" guide for government users. Though there are a lot of good tips to be found, the list of activities is heavy on talking and light on listening.
That's a shame, because few media offer a better way to break so much noise into so much signal. Here is a modest list of three additional ways to wring the most out of Twitter by using it to listen: