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Why don’t agency top leaders know about significant management problems in their organizations before it is too late?
So-called scandals seem to be more prevalent these days, ranging from seemingly dishonest reporting of…Continue
Harvard’s Bob Behn has been working on his latest book about the “-Stat” movement for more than a decade. I’ve been eagerly awaiting its release and told him I would read and share my impressions with others. In his inimitable response, he just asked that I spelled “Behn” and “PerformanceStat” correctly.…Continue
The Urban Institute’s Harry Hatry is one of the pioneers of the late 20th century performance measurement movement. He has just released a new guide on transforming performance measurement that sums his best practical advice in one place.
Harry Hatry is legendary. His indefatigable commitment to measuring government…Continue
I’ve been getting calls from reporters who are asking whether President Obama is interested in government management. But a management innovation he introduced in the early days of his administration is finally taking off. Sometimes it takes a few years to find out if a management innovation works.
“Trust but verify” was President Ronald Reagan’s mantra during the Cold War. But today, “trust” is a key element to creating effective cross-agency networks to get things done. But what, exactly, is “trust,” and how do you know what to look for?
Increasingly, addressing public management challenges requires the use of collaborative networks across a…Continue