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Joshua Millsapps posted a blog post

Lightweight Project Management Made Easy with Asana and Harvest

Asana & Harvest = Better Project ManagementAs we have grown and scaled one of the biggest challenges we have faced is ensuring that we maintain the type of collaborative environment we had when everyone sat in the same small office in Arlington, Virginia. Now with team members, partners and clients spread across time zones and the world we have had to work a little harder to keep everyone working…See More
yesterday
Joshua Millsapps posted a blog post

Customer Contact Forms: Reducing Complexity is Important for Everyone

I hate it when I'm on a company's website looking for help or support and I reach the Contact Us form and it stretches for miles. It makes me suspect that they are raising the bar for engaging by making me write War and Peace to submit a question or begin an inquiry. Given the huge focus on customer engagement I doubt this is actually the case. I know from having been on the other side of the form is that what often happens is that in a misguided attempt to ensure proper routing of customer…See More
Aug 21
David B. Grinberg liked Joshua Millsapps's blog post 'Ten Rules for Developing Knowledge Management Solutions'
Aug 6
Joshua Millsapps posted a blog post

Ten Rules for Developing Knowledge Management Solutions

One of the hot topics in many organizations right now is knowledge management. Whether its in the context of customer service, business strategy, human resources, or information technology managing knowledge is a serious concern in most organizations. Whenever one of these projects or programs is getting ramped up the temptation is always there to try to create the ultimate source of knowledge and wisdom. DON'T DO IT!K.I.S.S is the right approach for knowledge management, especially as you get…See More
Aug 6
Joshua Millsapps posted a blog post

3 Reasons the Cloud is More Secure Than You Think

6 weeks to Salesforce NirvanaWhen you are in the cloud business (as we are) you get used to people making some pretty bold statements about scalability, agility, cost and all the other miracles that are supposed to come with "moving to the cloud." However one thing that I think goes unmentioned often times is that enhanced security may be something that comes along with a move to the cloud. Despite the fact that security is among the biggest worries for new clients moving to the cloud, I think…See More
Jul 21
Richard Teck liked Joshua Millsapps's blog post '3 Questions to ask before you make a big decision'
Jul 8
Joshua Millsapps posted a blog post

Change the Name and Start Moving Forward

I grew up a Raiders fan. My Mom's side of the family is from El Segundo, California where the team practiced for years and it was just a natural thing for a kid to grow up love Marcus Allen and the Raiders. When we moved to DC, I tried to hold out and stay true to the Raiders but eventually the home team won out. I converted to the burgundy and gold and never looked back...until now. I'm a sixteenth Blackfoot which isn't enough to become an official member, but my opinion on this has nothing to…See More
Jun 19
Jay Johnson liked Joshua Millsapps's blog post 'Hard Work Beats Talent That Doesn't Work Hard'
Jun 6
Dannielle Blumenthal liked Joshua Millsapps's blog post 'Hard Work Beats Talent That Doesn't Work Hard'
Jun 5
A blog post by Joshua Millsapps was featured

Hard Work Beats Talent That Doesn't Work Hard

Be better, not just biggerI never missed a meal growing up...ever. As the oldest of six kids you can tell who made the dinner table a priority. Our family has five skinny kids and me, the guy who never met a menu item he didn't like. Along with it came all the stupid big kid nicknames like Moose, Big Poppa, and BigUn. One thing you get told over and over again when you are always the biggest kid is to be careful not to…See More
Jun 5
Joshua Millsapps posted a blog post

Hard Work Beats Talent That Doesn't Work Hard

Be better, not just biggerI never missed a meal growing up...ever. As the oldest of six kids you can tell who made the dinner table a priority. Our family has five skinny kids and me, the guy who never met a menu item he didn't like. Along with it came all the stupid big kid nicknames like Moose, Big Poppa, and BigUn. One thing you get told over and over again when you are always the biggest kid is to be careful not to…See More
Jun 5
Joshua Millsapps posted a blog post

People power: Our LA schools project is succeeding because of the people

I got a chance to spend the week with a great team this week in LA with the LA Unified School District. We are implementing our Extensible Assessment Manager (ExAM) solution to support inspections and compliance across the 2nd largest school district in the US. The mission is simple and complex at the same time - provide a safe and healthy environment for thousands of Los Angeles staff and students to prepare the next generation to succeed and lead. Our…See More
Jun 1
Joshua Millsapps posted blog posts
May 10
Joshua Millsapps posted a blog post

Put it on your summer reading checklist

I recently finished The Checklist Manifesto: How to Get Things Right Paperback by Atul Gawande and I was blown away by the results he shares with regard to the use of checklists as well as his personal experiences in the implementation and use of checklists. As a big believer in the power of repeatable processes and David Allen's Getting Things Done, checklists are something I've always believed in. I just didn't have the understanding of just how powerful a tool they can be in driving…See More
Apr 25
Thomas Buchanan liked Joshua Millsapps's blog post 'Federal Forecast: Cloudy with a Chance of Rain'
Apr 15
A blog post by Joshua Millsapps was featured

Federal Forecast: Cloudy with a Chance of Rain

The Future is a Little CloudyAlmost every IT organization is looking toward a future where more and more of their infrastructure moves into the cloud. Unfortunately, many of these organizations will stumble on their way to the cloud. The problem is often one of understanding the opportunity and how it maps to your business. Even…See More
Apr 15

Profile Information

Current Title:
Senior Partner
Current Agency or Organization
Millsapps, Ballinger & Associates
What Best Describes Your Role?
Senior Exec
Educational Background (Degree, School):
The George Washington University - MBA
The Catholic University of America - BA
Profile Links - Blog, Twitter, LinkedIn, Facebook
http://joshmillsapps.com/
https://twitter.com/MBAOutcome
https://twitter.com/Jmillsapps
http://www.linkedin.com/pub/joshua-millsapps/0/a47/574
http://www.facebook.com/#!/millsapps
Topics I Care About
Career, IT (Cloud Open Source), Leadership, Performance Mgmt, Project / Program Mgmt, Telework
I work for the government because:
It's an opportnity to solve some of the world's largest and most complex organizational problems.
My favorite public servant is:
Steven VanRoekel

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Joshua Millsapps's Blog

Lightweight Project Management Made Easy with Asana and Harvest

Posted on September 1, 2014 at 12:00pm 0 Comments

Asana & Harvest = Better Project Management

As we have grown and scaled one of the biggest challenges we have faced is ensuring that we maintain the type of collaborative environment we had when everyone sat in the same small office in…

Continue

Customer Contact Forms: Reducing Complexity is Important for Everyone

Posted on August 21, 2014 at 10:30am 0 Comments

I hate it when I'm on a company's website looking for help or support and I reach the Contact Us form and it stretches for miles. It makes me suspect that they are raising the bar for engaging by making me write War and Peace to submit a question or begin an inquiry. Given the huge focus on customer engagement I doubt this is actually the case. I know from having been on…

Continue

Ten Rules for Developing Knowledge Management Solutions

Posted on August 5, 2014 at 9:00pm 0 Comments

One of the hot topics in many organizations right now is knowledge management. Whether its in the context of customer service, business strategy, human resources, or information technology managing knowledge is a serious concern in most organizations. Whenever one of these projects or programs is getting ramped up the temptation is always there to try to create the ultimate source of knowledge and wisdom. DON'T DO IT!
K.I.S.S is the right approach for knowledge management,…
Continue

3 Reasons the Cloud is More Secure Than You Think

Posted on July 21, 2014 at 8:06am 0 Comments

6 weeks to Salesforce Nirvana

When you are in the cloud business (as we are) you get used to people making some pretty bold statements about scalability, agility, cost and all the other miracles that are supposed to come with "moving to the cloud." However one thing that I think goes unmentioned often times is that enhanced security may be something that comes…

Continue

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At 9:39am on April 16, 2013, Priscilla Anderson said…

Thank you for your post on collaboration, those were very valid and useful points to consider - it made me realize that I need to make sure I ask for input and listen to it before I make major decisions.  

 
 
 

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