"I posted the following as a comment to Jessica's posting on the OpenGovPartnership blog, but thought I'd share it here, too. Your feedback is appreciated. -- SB
"The proof is in the…"
"Is there anything that invites listener engagement (even an after-show topic discussion)? I've looked all around the various links for the show, and can find nothing on that. If there are such links, then they need to be easier for…"
How is your agency GovLoop measuring customer service success?
I remember that, a couple of years ago, GovLoop conducted a customer satisfacton survey (not sure about the exact name). But I never…"
Certainly, social media can make it easier to increase public engagement with a particular organization. That is what "marketing" is all about.
But, as we all know, there is a temptation for the people…"
"Take a plain old cake and add a little frosting, and voila, you get a much better cake.
So if a little frosting is good, then the more frosting that we add then the better the cake, right?
Not always. Everything in moderation. The…"
It seems like you are genuinely interested in this subject. Correct me if I am wrong, but it sounds like the idea of measuring the level of citizen satisfaction is something with which you were not familiar before attending this…"
"Yes, Robert, you are correct in recognizing the larger issue that is NOT being discussed here, i.e., what are the "government's overall goals".
Success in social media is only an intermediate goal, not an ultimate…"
Yes I worked on NEPA at Pax River, but not for the base. I worked for NAVAIR and provided NEPA support for the acquisition programs. So the NEPA work I did involved testing primarily, though sometimes basing and infrastructure development. As HQ for NAVAIR we reviewed all facilities NEPA projects and worked closely with all the NAVAFAC divs, including Chesdiv, where we had facilities. That was before CNIC of course. I was glad to see you started the group. I think NEPAtown needs a little more discussions, but of course I have not been contributing that much. You should also check out the NEPA groups and green groups on linkedin, they are a little livelier.
phConnect is a project that I am associated with, working through CDC and other partners- so, I don't mind it being public, (no personal stuff). My GovLoop account I reserve for select associates that I want to network with...such as yourself! :)