GovLoop - Knowledge Network for Government

All Blog Posts Tagged 'gov20' (613)

Who Won GovHack's National Prizes - Analysis

I've done some work analysing who actually won the National awards at GovHack based on the official results at govhack.org/2014-winners/, and this is what I've discovered...



There were 87 National GovHack awards given out to Projects and Teams, with one GovHack subcategory (Best Science Reporting) unawarded. Of these, 66 awards were awarded to Teams for their Projects, and 21 to Teams as team achievement awards that were…
Continue

Added by Craig Thomler on August 17, 2014 at 9:00pm — No Comments

Who Won GovHack's National Prizes: An Analysis

I've done some work analysing who actually won the National awards at GovHack based on the official results at govhack.org/2014-winners/, and this is what I've discovered...



There were 87 National GovHack awards given out to Projects and Teams, with one GovHack subcategory (Best Science Reporting) unawarded. Of these, 66 awards were awarded to Teams for their Projects, and 21 to Teams as team achievement awards that were…
Continue

Added by Craig Thomler on August 14, 2014 at 11:30pm — No Comments

7 Ideas for the U.S. Digital Service

This week it was announced that the U.S. federal government is creating a U.S. Digital Service team led by Mikey Dickerson with a goal to "improve and…

Continue

Added by GovLoop on August 13, 2014 at 10:30am — No Comments

Top 6 Survey Best Practices

By John Simpson, Engagement Consultant at GovDelivery

Surveys can be a great tool to gather public feedback, project impressions or even program success stories from your key audiences. However, the structure of the survey needs to be well planned in order to increase participation and get the insights you need. Organizations can…

Continue

Added by Mary Yang on August 11, 2014 at 10:30am — 1 Comment

The Importance of Design in a Mobile-Optimized Email

By Koi Hernandez, Design Fellow at GovDelivery

Design as a whole is a very broad subject—from street signs to buildings to T.V. ads—design touches nearly every element of our lives. But that doesn’t mean it’s always done well.

As a government communicator, design can make or break the comprehension of your message—the components that make your message easy on the eyes, but also that tell a story to get your stakeholder to take action and engage with your organization’s…

Continue

Added by Mary Yang on August 11, 2014 at 10:27am — No Comments

A Data Sharing Disclosure Standard?

DataSharing [Summary: Iterations on a proposal for a public register of government data sharing arrangements, setting out options for a Data Sharing Disclosure Standard to be used whenever government shares personal data. …

Continue

Added by Tim Davies on August 3, 2014 at 5:02pm — No Comments

Indonesia's 'People's Cabinet' is One of the Most Innovative Uses of Gov 2.0 in the Asia-Pacific region

In Australia roughly 90% of us use the internet, whereas in Indonesia only around 42% of the population do - which still means that roughly 75 million Indonesians are online, or roughly four times the number of Australians that use the internet.



In fact Indonesia was ranked in 2013 as the fourth largest nation of Facebook users in the world, with 63 million users. This is behind the US with 147 million users, India with 115 million and Brazil with 69 million.…

Continue

Added by Craig Thomler on July 30, 2014 at 6:00pm — No Comments

Driving Mission Impact With a More Engaged Stakeholder Base – an ONS Case Study

As a government agency, serving your stakeholders is at the core of your mission. You have information that your citizens need, and it’s your job as a communicator to get it to them. But getting the right information to the right people at the right time isn’t as simple as sending a letter anymore.

While technology has made communication with the public faster, cheaper, and more dynamic than ever, it’s also created a myriad of challenges as well. Not only because each new digital…

Continue

Added by Mary Yang on July 22, 2014 at 8:44am — No Comments

What Happened at Innovation GovCamp 2014 (Canberra)

Last Saturday Australia's first national GovCamp was held as part of the Innovation Month program.



Innovation GovCamp 2014 involved events in six locations across Australia. Over 500 people registered to attend.



I attended (and helped organise) the event in Canberra, at the Inspire…
Continue

Added by Craig Thomler on July 22, 2014 at 8:38am — No Comments

You're Probably Not the Audience

I've been reflecting on the number of comments and decisions I've witnessed lately where people have decided that a particular online approach, website design, engagement channel, interface design, fact sheet or other design or content is no good as it didn't appeal personally to them.



There's definitely a tendency in our society for individuals to think they are the central audience for everything they are exposed to - advertisements, entertainment, news and online…
Continue

Added by Craig Thomler on July 20, 2014 at 10:26pm — No Comments

Best Practices for Improving Your Federal Agency’s Stakeholder Engagement

In 2009, the U.S. Department of Interior (DOI) had to face an unsettling fact: when it came to generating stakeholder engagement, the old way of doing things just wasn’t going to cut it anymore. After conducting research, DOI realized that despite being a federal agency with a huge stakeholder base and a…

Continue

Added by Mary Yang on July 14, 2014 at 12:00pm — No Comments

Google Glass as a Certain Reality

This morning I attended the Innovation Month event "Google Glass as a certain reality", hosted by the Department of Education.



It was a great event, and extremely well attended (well over 100 people in the audience), featuring very engaging talks from Alexander Hayes,…
Continue

Added by Craig Thomler on July 10, 2014 at 4:30am — No Comments

How Having a Dinosaur in Your Corner Can Help With Innovation

It's quite common for those of us on the pointy end of Government 2.0, innovation, agile and open source/open data and similar 'progressive' thinking to refer to people who seem reluctant and risk-averse as 'dinosaurs'.



The terminology crosses the government/corporate divide - indeed I'm hearing it now more often in reference to senior management in large Australian companies than in government agencies.



Sometimes it's used as a term of affection, sometimes…
Continue

Added by Craig Thomler on July 9, 2014 at 8:52am — No Comments

The Importance for Government of Respecting Open Source and Open Data Copyrights

An interesting situation has arisen in Italy, with the country's Agenzia delle Entrate, the Italian revenue service and taxation authority, accused of copying OpenStreetMap without respecting the site's copyright license.



As documented on the Open Street Maps discussion list, Italy's OpenStreetMap community discovered a little over three months ago that the maps used by…
Continue

Added by Craig Thomler on July 8, 2014 at 8:35am — No Comments

What Happens to Governments When the Trust Disappears?

It's difficult for governments to remain effective when the support of citizens evaporates. History is littered with failed states, civil wars and insurrections resulting from society's loss of trust in their rulers and governance systems.



In authoritarian states this support is often built on fear, coercion and control, which can prove to be very fragile when citizens lose their fear of a government, as Libya, Tunisia, Egypt and Syria have most recently…
Continue

Added by Craig Thomler on July 4, 2014 at 3:40pm — 2 Comments

Thinking About Libraries, the Original Civic Platform

Libraries have always been dear to me. When I was growing up, the Carnegie-built library in my hometown was my sister’s and my favorite place to swing by during the summer — and not just for the books, mind you. They hosted wonderful youth engagement activities: volunteer opportunities, educational classes, and they even had a rental program for outdoor gear. (Indeed, it was a library that gave me my first fishing experience; the library, and well, the pond…

Continue

Added by Abhi Nemani on July 2, 2014 at 8:50am — 1 Comment

We, the People .... the Customer ... the User?

Let’s put this as neutrally as possible.

People interact with public services.

Now, here’s a simple question: what should we call those people – and why?

Perhaps it’s not such a simple question after all. They – we – are many things. We are patients, customers, passengers, swimmers, clients, taxpayers, claimants  and more (as well as, but slightly separately, being voters, citizens, residents).…

Continue

Added by Stefan Czerniawski on June 26, 2014 at 8:47am — No Comments

The Most Important Update Trending on Public Sector Websites

With any government program, project, or initiative, you can’t just rely on an “if you build it, they will come” strategy.

If nobody knows about your initiatives or projects, they can’t make a difference. To be truly successful at your job to drive engagement with these programs, you have to capture people while they are engaged on your website in order to promote your ongoing programs. An overlay is key to that success.

An overlay is a simple, understated light window box that…

Continue

Added by Mary Yang on June 23, 2014 at 10:29am — No Comments

Three Principles for Innovation in Governance

Our partners at the Ash Center for Democratic Governance and Innovation recently published a great piece on their Challenges to Democracy blog by Hollie Russon Gilman that we are re-posting here. Gilman’s insightful article about innovation in governance is the third in a series (…

Continue

Added by Sandy Heierbacher on June 20, 2014 at 11:06am — No Comments

Has the Government Digital Comms Community Sold Out?



There was as time when those working in digital comms in government liked to think of themselves as pioneers, dogooders, renegades, jeans wearing, pizza eating innovators; disruptors with a start up mentality.

Is this still the case? Here are some reflections...

What is the evidence?

Govcamp the annual get together was initially a very low key event and the first couple held at the Ministry of Justice had a very last…

Continue

Added by Nick Halliday on June 19, 2014 at 12:00pm — No Comments

Monthly Archives

2014

2013

2012

2011

2010

2009

2008

1999

© 2014   Created by GovLoop.

Badges  |  Report an Issue  |  Terms of Service