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All Blog Posts Tagged 'gov20' (618)

92% of Australia's Federal Politicians Now Use Facebook and/or Twitter

I've been tracking the number of Australian Federal politicians using Australia's leading social channels for two years now, seeing the number using at least one of Facebook and Twitter grow from 79% in April 2012 to 90% in November 2013 to a current level of…
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Added by Craig Thomler on September 1, 2014 at 9:44am — No Comments

Melbourne “People’s Panel” Citizens into Public Decisions

We wanted to make sure the NCDD community saw an article from The Age about an intriguing new development in Melbourne, Australia where the city council is working with the good people at The newDemocracy Foundation - an NCDD organizational member – to create a “People’s Panel”. We encourage you to read more about it below or to find the original…

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Added by Sandy Heierbacher on August 29, 2014 at 2:36pm — No Comments

Engagement Has Moved Online - Have Governments?

A few years ago I heard it said by political advisors that one hand-written letter to a Minister counts for more than 100 emails on the same topic.



The perception was that if someone sat down and wrote their thoughts in long-hand it showed more interest and commitment than if they typed and posted them online in a blog, social network or website.



I believe this has changed slightly, with emails now accorded almost equal status with postal mail (largely by…
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Added by Craig Thomler on August 29, 2014 at 12:30am — No Comments

Government Agencies Need to Think Open First With All Content

Last week the Clean Energy Regulator released a calendar that illustrates when other government agencies use National Greenhouse and Energy Reporting data.



Called the National Greenhouse…
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Added by Craig Thomler on August 26, 2014 at 8:31am — No Comments

Who Won GovHack's National Prizes - Analysis

I've done some work analysing who actually won the National awards at GovHack based on the official results at govhack.org/2014-winners/, and this is what I've discovered...



There were 87 National GovHack awards given out to Projects and Teams, with one GovHack subcategory (Best Science Reporting) unawarded. Of these, 66 awards were awarded to Teams for their Projects, and 21 to Teams as team achievement awards that were…
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Added by Craig Thomler on August 17, 2014 at 9:00pm — No Comments

Who Won GovHack's National Prizes: An Analysis

I've done some work analysing who actually won the National awards at GovHack based on the official results at govhack.org/2014-winners/, and this is what I've discovered...



There were 87 National GovHack awards given out to Projects and Teams, with one GovHack subcategory (Best Science Reporting) unawarded. Of these, 66 awards were awarded to Teams for their Projects, and 21 to Teams as team achievement awards that were…
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Added by Craig Thomler on August 14, 2014 at 11:30pm — No Comments

7 Ideas for the U.S. Digital Service

This week it was announced that the U.S. federal government is creating a U.S. Digital Service team led by Mikey Dickerson with a goal to "improve and…

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Added by GovLoop on August 13, 2014 at 10:30am — No Comments

Top 6 Survey Best Practices

By John Simpson, Engagement Consultant at GovDelivery

Surveys can be a great tool to gather public feedback, project impressions or even program success stories from your key audiences. However, the structure of the survey needs to be well planned in order to increase participation and get the insights you need. Organizations can…

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Added by Mary Yang on August 11, 2014 at 10:30am — 1 Comment

The Importance of Design in a Mobile-Optimized Email

By Koi Hernandez, Design Fellow at GovDelivery

Design as a whole is a very broad subject—from street signs to buildings to T.V. ads—design touches nearly every element of our lives. But that doesn’t mean it’s always done well.

As a government communicator, design can make or break the comprehension of your message—the components that make your message easy on the eyes, but also that tell a story to get your stakeholder to take action and engage with your organization’s…

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Added by Mary Yang on August 11, 2014 at 10:27am — No Comments

A Data Sharing Disclosure Standard?

DataSharing [Summary: Iterations on a proposal for a public register of government data sharing arrangements, setting out options for a Data Sharing Disclosure Standard to be used whenever government shares personal data. …

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Added by Tim Davies on August 3, 2014 at 5:02pm — No Comments

Indonesia's 'People's Cabinet' is One of the Most Innovative Uses of Gov 2.0 in the Asia-Pacific region

In Australia roughly 90% of us use the internet, whereas in Indonesia only around 42% of the population do - which still means that roughly 75 million Indonesians are online, or roughly four times the number of Australians that use the internet.



In fact Indonesia was ranked in 2013 as the fourth largest nation of Facebook users in the world, with 63 million users. This is behind the US with 147 million users, India with 115 million and Brazil with 69 million.…

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Added by Craig Thomler on July 30, 2014 at 6:00pm — No Comments

Driving Mission Impact With a More Engaged Stakeholder Base – an ONS Case Study

As a government agency, serving your stakeholders is at the core of your mission. You have information that your citizens need, and it’s your job as a communicator to get it to them. But getting the right information to the right people at the right time isn’t as simple as sending a letter anymore.

While technology has made communication with the public faster, cheaper, and more dynamic than ever, it’s also created a myriad of challenges as well. Not only because each new digital…

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Added by Mary Yang on July 22, 2014 at 8:44am — No Comments

What Happened at Innovation GovCamp 2014 (Canberra)

Last Saturday Australia's first national GovCamp was held as part of the Innovation Month program.



Innovation GovCamp 2014 involved events in six locations across Australia. Over 500 people registered to attend.



I attended (and helped organise) the event in Canberra, at the Inspire…
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Added by Craig Thomler on July 22, 2014 at 8:38am — No Comments

You're Probably Not the Audience

I've been reflecting on the number of comments and decisions I've witnessed lately where people have decided that a particular online approach, website design, engagement channel, interface design, fact sheet or other design or content is no good as it didn't appeal personally to them.



There's definitely a tendency in our society for individuals to think they are the central audience for everything they are exposed to - advertisements, entertainment, news and online…
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Added by Craig Thomler on July 20, 2014 at 10:26pm — No Comments

Best Practices for Improving Your Federal Agency’s Stakeholder Engagement

In 2009, the U.S. Department of Interior (DOI) had to face an unsettling fact: when it came to generating stakeholder engagement, the old way of doing things just wasn’t going to cut it anymore. After conducting research, DOI realized that despite being a federal agency with a huge stakeholder base and a…

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Added by Mary Yang on July 14, 2014 at 12:00pm — No Comments

Google Glass as a Certain Reality

This morning I attended the Innovation Month event "Google Glass as a certain reality", hosted by the Department of Education.



It was a great event, and extremely well attended (well over 100 people in the audience), featuring very engaging talks from Alexander Hayes,…
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Added by Craig Thomler on July 10, 2014 at 4:30am — No Comments

How Having a Dinosaur in Your Corner Can Help With Innovation

It's quite common for those of us on the pointy end of Government 2.0, innovation, agile and open source/open data and similar 'progressive' thinking to refer to people who seem reluctant and risk-averse as 'dinosaurs'.



The terminology crosses the government/corporate divide - indeed I'm hearing it now more often in reference to senior management in large Australian companies than in government agencies.



Sometimes it's used as a term of affection, sometimes…
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Added by Craig Thomler on July 9, 2014 at 8:52am — No Comments

The Importance for Government of Respecting Open Source and Open Data Copyrights

An interesting situation has arisen in Italy, with the country's Agenzia delle Entrate, the Italian revenue service and taxation authority, accused of copying OpenStreetMap without respecting the site's copyright license.



As documented on the Open Street Maps discussion list, Italy's OpenStreetMap community discovered a little over three months ago that the maps used by…
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Added by Craig Thomler on July 8, 2014 at 8:35am — No Comments

What Happens to Governments When the Trust Disappears?

It's difficult for governments to remain effective when the support of citizens evaporates. History is littered with failed states, civil wars and insurrections resulting from society's loss of trust in their rulers and governance systems.



In authoritarian states this support is often built on fear, coercion and control, which can prove to be very fragile when citizens lose their fear of a government, as Libya, Tunisia, Egypt and Syria have most recently…
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Added by Craig Thomler on July 4, 2014 at 3:40pm — 2 Comments

Thinking About Libraries, the Original Civic Platform

Libraries have always been dear to me. When I was growing up, the Carnegie-built library in my hometown was my sister’s and my favorite place to swing by during the summer — and not just for the books, mind you. They hosted wonderful youth engagement activities: volunteer opportunities, educational classes, and they even had a rental program for outdoor gear. (Indeed, it was a library that gave me my first fishing experience; the library, and well, the pond…

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Added by Abhi Nemani on July 2, 2014 at 8:50am — 1 Comment

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