Added by David B. Grinberg on May 19, 2013 at 10:30pm — 3 Comments
Digital Government Strategy One Year Later - DorobekINSIDER LIVE Experts Weigh In
A special edition of GovLoop’s DorobekINSIDER today. We're LIVE! It's the seventh time we’ve met and we are doing this at least once each month this year. The idea is simple: get smart people together and share ideas because we believe that the real power of information…
ContinueAdded by Emily Jarvis on May 15, 2013 at 9:00am — No Comments
Marketing, Fundraising, Online Engagement: Tying it all Together
I was struck this weekend by a beautiful metro car ad featuring the Partners in Preservation campaign to support 24 historical places in the DC metro area. My interest was naturally piqued by the combination of historic sites (I love history, worked for a museum) and social media engagement (I may or may not be completely in love with Twitter). This campaign has it all for me, the user.…
ContinueAdded by Elisabeth Crum on May 8, 2013 at 9:35am — No Comments
An EPA social media success: ongoing participatory photo project
I get asked regularly for successful examples of using social media, so here’s one.
Forty years ago, EPA hired photographers to capture our world, with a special focus on environmental issues. That was the Documerica project.
For the past two years, EPA has invited everyone around the world to repeat that effort, sharing photos with us at no cost, with a special focus on capturing the same scenes originally seen in Documerica. That’s the State of the…
ContinueAdded by Jeffrey Levy on April 26, 2013 at 12:30pm — No Comments
Talk to Me: Dr. Ted R. Smith on Engaging Citizens through Established Conversations
On April 17th, Chris Dorobek was joined by a panel of professionals to talk citizen engagement on this month's…
Added by Kate M. Long on April 18, 2013 at 11:00am — No Comments
DorobekINSIDER Live - Redefining Citizen Engagement
A special edition of GovLoop’s DorobekINSIDER today. We're LIVE! It's the sixth time we’ve met and we are doing this at least once each month this year. The idea is simple: get smart people together and share ideas because we believe that the real power of…
ContinueAdded by Emily Jarvis on April 17, 2013 at 9:30am — No Comments
Eight Conversations Your Customers Want to Have With Your Brand
Added by Steve Radick on April 14, 2013 at 9:00pm — 1 Comment
Do you experience "Twitter mania" or have withdrawal symptoms when you're not tweeting?
So many social media users appear to be as addicted to Twitter as to their daily dose of java. However, do you know Twitter best practices? Have any of your…
ContinueAdded by David B. Grinberg on April 14, 2013 at 10:00am — 4 Comments
Considerations for the Digital Public Information Officer (PIO)
This topic has come up time and time again here on GovLoop and I felt it was time to revisit the greater discussion involving use of social/new/2.0/3.0/etc technology for the purposes of emergency response, recovery, mitigation, citizen engagement, and so forth through the optic of the PIO. To this end, an entire world-wide group of professionals has been attempting to get their arms around this use of social media and technology for quite a while now. Usually refered to as the #SMEM…
ContinueAdded by Chris Poirier on April 9, 2013 at 8:49am — No Comments
Customers Don’t Want Ads, They Want a Conversation…Just Not the Conversations You Want to Have

Fast Company just published another article discussing how customers are no longer satisfied just with good products and services or low prices – they want collaboration and conversation from…
Added by Steve Radick on April 1, 2013 at 4:30am — 3 Comments
Ginny Redish Web Writing Presentation (Pittsburgh, PA)
Purposes, Personas, Conversations -
Practical Techniques for Everything You Create
April 15, 2013 - 7:00 PM - Pittsburgh, PA
One of the most important contributions of technical writing has been the realization that everything we write is part of a conversation between author and reader. And as we have all moved from paper to screen, from large…
ContinueAdded by Health Communicator on March 25, 2013 at 2:26pm — No Comments
Social Media Lessons from a Two-Year Old
What a difference a few years can make. For the last few months, I think I’ve spent more time talking people out of using social media than talking them into it. The pendulum has swung the other way, especially in the marketing industry. Everyone wants to be everywhere. Tumblr, Pinterest, Twitter Facebook, Vine, Foursquare, Klout – you name it, they want it. And not only do they want it, they want eleventy-billion fans/followers/likes/comments/minions/+1s too. Brands seem to be at…
ContinueAdded by Steve Radick on March 22, 2013 at 12:30am — 6 Comments
Grading Government Transparency - Can Your Agency Scientists Tweet?
Transparency is essential for good government. Federal scientists play an important role in fulfilling that mandate by providing critical expertise to decision makers.
The Union of Concerned Scientists new report, …
ContinueAdded by Emily Jarvis on March 19, 2013 at 11:30am — No Comments
Through the Grapevine or Twitter?: The Selection of Pope Francis and the Age of Social Media
I bought a newspaper today. I can't remember the last time I did since I acquire all of my news on the internet. If I had a smartphone, I'm sure I'd be even more up to date, being constantly attached to a plethora of information. But today I picked up a copy of the New York Times because, for the first time ever, there is a Latin American Pope.
Faith aside, millions of people…
ContinueAdded by Kate M. Long on March 14, 2013 at 9:30am — 2 Comments
Sequestration & Social Media
Added by Dylan Coleman on March 7, 2013 at 2:30pm — No Comments
Cross-Cultural Communication through Social Media

Facebook, Twitter, and other platforms are not just social, they are global. Even though US users tend to make up the largest proportion of social media users on these and other sites, the internet makes reaching a global community more and more feasible. While attending a workshop hosted by Social@Ogilvy on this topic, I was struck by the fact that global social media forces brands and organizations to re-examine their cultural awareness. The benefit for marketers is that…
ContinueAdded by Elisabeth Crum on March 6, 2013 at 10:00am — No Comments
Immigration in the Age of #Social: The Empowered Civil Servant
Here is the second blog post on how the use of social media can lead to smarter immigration outcomes. You can find the first blog post here.
I love the discussion of the empowered civil servant. The way I like to think of it is that government has to find a way to operate in a less formal, but still official, way.…
ContinueAdded by Carmen A. Medina on March 5, 2013 at 5:53pm — 2 Comments
Three Best Practices for Social Media from #SMWDC
Marketing agencies and branded organizations presenting at and attending Social Media Week DC all seemed to agree on three best practices for social media:
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1. Select the correct platforms for your content: If you don’t have a lot of image assets or your story is not told through images, don’t use Pinterest. If you do not have the technical capacity to produce or purchase audio content, don’t start a podcast. Focus on platforms where it makes…
ContinueAdded by Elisabeth Crum on March 4, 2013 at 10:00am — No Comments
Not Just a Dusty Attic: National Archives in a Digital Age
Information Professionals Blog Series
In an increasingly digital world, information management professionals are taking center stage. But outside of the IT tech guys we associate with…
Added by Kate M. Long on February 21, 2013 at 1:30pm — 1 Comment
It’s been nearly a week since President Obama’s State of the Union (SOTU) address. Yet many folks are still mesmerized by Senator Marco Rubio’s impromptu and awkward water bottle moment during the official response.
By now, many millions of…
ContinueAdded by David B. Grinberg on February 18, 2013 at 7:00am — 2 Comments
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