Yearly Archives: 2014

Smarter Care: Breaking Away From the One-Size-Fits-All Model

In partnership with IBM®, GovLoop is conducting a four-part guide series, The Journey to Big Data and Analytics Adoption. The final chapter below emphasizes how big data has allowed health agencies to break free from the one-size-fits-all model. Contributions to the chapter were made by GovLoop’s Pat Fiorenza, Senior Research Analyst and Matt Garlipp, ResearchRead… Read more »

Tempe Transforms IT Customer Service

Located in southeast corner of Phoenix, Arizona, the city of Tempe is home to Arizona State University – and nearly 170,000 residents. To serve these residents, the city provides critical services such as fire, public works and police. And to help departments meet their missions, a centralized IT team supports city services. Looking to improveRead… Read more »

You, If The Walls Had Ears

“Even if nobody is home, act like the walls can hear you.” – Jewish saying The other day I went into a store with Buddhist books and Tibetan artifacts. It was empty. I wasn’t totally amazed, since we’re dealing with a worldview steeped heavily in karma and reincarnation – i.e., if you steal a book,Read… Read more »

The Last Shall Be First and the First Shall Be Last

We know the key to building inclusive work environments is to recognize and embrace differences our colleagues and customers bring to the workplace and the marketplace. We are familiar with categories of differences like race, gender, age, generation, sexual orientation, ability, culture, language and personality. There is another difference that serves as a powerful influenceRead… Read more »

The Path to a More Efficient HR Organization

Human resources professionals play a critical role in government. Among their many functions, they recruit, select, and onboard employees. But too often their work is done through tedious and slow paper-based processes. With today’s technology, this no longer has to be the case. With Enterprise Content Management (ECM) tools, HR professionals can automate much ofRead… Read more »

Government Agencies Must Improve Their “Grade” on Talent Management

When asked to make an assessment on talent management, organizations give themselves a pretty dismal grade: a C minus, or a 1.5 grade point average (GPA), according to a recent, ambitious survey report from Deloitte. Organizations are struggling Specifically, more than 2,530 business and HR leaders evaluated their proficiencies on a number of “urgent” needsRead… Read more »

How IBM’s Watson is Informing Cancer Treatments

Nearly every industry is looking for new ways to capitalize on data. From transportation to public safety, the public sector is working to embed data into their decision-making process. This is especially true in the healthcare sector. As the medical community continues to create more and more data, there is now an unprecedented opportunity toRead… Read more »