This morning, an article in The Guardian outlined some main points from the Digital Agenda Assembly in Brussels on how EU countries can achieve culture change in government, through the use of digital tools such as social media.
British-born Robert Madelin, director general of the European Commission's directorate-general for information society and media, acknowledges that public sector organisations need to change and, in particular, to embrace social media. "As civil servants, we risk being left irrelevant if we do not do all we can to speed up how we work," he says. "The old command and control ways of working, no longer works."
Their vision is that if they harness social media, the power hierarchies will be broken down and policy creation will be a more transparent practice, which would build trust and involve more people. This in turn would completely change the culture of the government in Europe.
These are the six practices that Madelin put into practice at the European Commission in order to achieve this more democratized goal:
Do you think the European Commission is moving in the right direction?
What would you add to their action list?