Federal Agency Social Media Policy - examples
After asking for examples via Twitter and govloop- here's what I've received: (thanks to Bryan Klein of NIST and Greg Wilson of LMI)
Presentation by Alex Koudry (GSA) given at Gov2.0 bootcamp:
http://www.slideshare.net/Franciel/government-policy-needs-in-a-web-20-world?type=presentation
Dept of Navy policy http://www.doncio.navy.mil/PolicyView.aspx?ID=789
New Media and the Air Force - thanks for the tip USDA Andrew K - http://www.webinknow.com/2009/04/free-social-media-ebook-and-video-new-media-and-the-air-force-.html
Webcontent.gov hosts this 'Social Media and Web 2.0 in Government' page:
http://www.usa.gov/webcontent/technology/other_tech.shtml
USA.gov - Government and Social Media:
http://www.usa.gov/webcontent/documents/Government_and_Social_Media.pdf
BBC use of social networking and other third party websites:
http://www.bbc.co.uk/guidelines/editorialguidelines/assets/advice/bbcweb.pdf
Mashable's compilation of social media in action (corporate sector):
http://mashable.com/2008/07/23/corporate-social-media/
Article - "Government 2.0: How Social Media Could Transform Gov PR"
http://www.pbs.org/mediashift/2009/01/government-20-how-social-media-could-transform-gov-pr005.html
Plaxo's Communication/Blogging Policy:
http://blog.plaxoed.com/2005/03/29/plaxos-communication-policy/
Thomas Nelson Publishers - Corporate Blogging Guidelines:
http://michaelhyatt.blogs.com/workingsmart/2005/03/corporate_blogg_1.html
"Link to NIST discussion group policies.
http://code.google.com/p/fds-smv/wiki/FDSSMV_Group_Policies
.
NIST Project Home Page:
http://fire.nist.gov/fds
NIST Discussion Group:
http://groups.google.com/group/fds-smv
NIST Blog:
http://blog.fds-smv.net/
NIST RSS Feeds of Development Activity:
http://code.google.com/p/fds-smv/feeds
NIST Twitter (new and not very active yet):
http://twitter.com/fds_smv
A video posted after a talk here at NIST. This gives a nice overview of
what we are up to, it is about an hour long.
ftp://ftp.nist.gov/pub/bfrl/bwklein/Bryan_Klein_SCM_SM_Talk.mov
Presentation by Alex Koudry (GSA) given at Gov2.0 bootcamp:
http://www.slideshare.net/Franciel/government-policy-needs-in-a-web-20-world?type=presentation
Dept of Navy policy http://www.doncio.navy.mil/PolicyView.aspx?ID=789
New Media and the Air Force - thanks for the tip USDA Andrew K - http://www.webinknow.com/2009/04/free-social-media-ebook-and-video-new-media-and-the-air-force-.html
Webcontent.gov hosts this 'Social Media and Web 2.0 in Government' page:
http://www.usa.gov/webcontent/technology/other_tech.shtml
USA.gov - Government and Social Media:
http://www.usa.gov/webcontent/documents/Government_and_Social_Media.pdf
BBC use of social networking and other third party websites:
http://www.bbc.co.uk/guidelines/editorialguidelines/assets/advice/bbcweb.pdf
Mashable's compilation of social media in action (corporate sector):
http://mashable.com/2008/07/23/corporate-social-media/
Article - "Government 2.0: How Social Media Could Transform Gov PR"
http://www.pbs.org/mediashift/2009/01/government-20-how-social-media-could-transform-gov-pr005.html
Plaxo's Communication/Blogging Policy:
http://blog.plaxoed.com/2005/03/29/plaxos-communication-policy/
Thomas Nelson Publishers - Corporate Blogging Guidelines:
http://michaelhyatt.blogs.com/workingsmart/2005/03/corporate_blogg_1.html
"Link to NIST discussion group policies.
http://code.google.com/p/fds-smv/wiki/FDSSMV_Group_Policies
.
NIST Project Home Page:
http://fire.nist.gov/fds
NIST Discussion Group:
http://groups.google.com/group/fds-smv
NIST Blog:
http://blog.fds-smv.net/
NIST RSS Feeds of Development Activity:
http://code.google.com/p/fds-smv/feeds
NIST Twitter (new and not very active yet):
http://twitter.com/fds_smv
A video posted after a talk here at NIST. This gives a nice overview of
what we are up to, it is about an hour long.
ftp://ftp.nist.gov/pub/bfrl/bwklein/Bryan_Klein_SCM_SM_Talk.mov
Comment
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Comment by Cara Keithley on August 20, 2009 at 1:45pm -
Thank you, Mary, this is extremely helpful for those of us working at the state level as well.
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Comment by Mary Davie on April 29, 2009 at 10:32pm -
Great resources and guidelines related to social media policy and management techniques from Laurel Papworth
http://laurelpapworth.com/enterprise-list-of-40-social-media-staff-guidelines/
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Comment by Gwynne Kostin on April 15, 2009 at 11:41am -
See also http://altitudebranding.com/2009/01/elements-of-web-20-communication-guidelines/ with a pdf download of a number of corporate policies
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Comment by Mary Davie on April 15, 2009 at 8:48am
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Joy - Fantastic additions - thanks for sharing!
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Comment by Joy Fulton on April 14, 2009 at 11:04pm -
Here's some that I have found:
-Intel's social media guidelines http://tinyurl.com/6dxley
-IBM's social media guideline http://www.ibm.com/blogs/zz/en/guidelines.html
-DHS - http://www.dhs.gov/journal/leadership/comment-policy.html
-HHS: http://newmedia.hhs.gov/tools/twitter.html#discussFDA
-US AID: http://www.usaid.gov/locations/europe_eurasia/dem_gov/docs/new_media_and_international_media_development.pdf
-Denise Graveline's blog - 2/18/09ish: http://dontgetcaught.biz/webdocs/blog/dgcnews.htm
- Mass. State Gov:
http://www.mass.gov/?pageID=cagoterminal&L=2&L0=Home&L1=Communications+Center&sid=Cago&b=terminalcontent&f=communications_web_blog_policies&csid=Cago
An excellent guide: http://carlhaggerty.wordpress.com/2008/11/03/draft-v01-social-media-and-online-participation-policy-and-guidelines/
Donald Peterson's guide: http://beth.typepad.com/beths_blog/files/internet_public_discourse_policy_by_donald_peterson.pdf
Toolkit licensed under creative commons: http://blogcouncil.org/disclosure/content/
Catholic University: slis.cua.edu/symposium/presentations/Boswell_SLISpresentation_FINAL_090110.ppt
Aurora University (at bottom of page): http://www2.aurora.edu/student-life/resources/its/web-policy.html
Seattle Pacific Student Athlete Social Networking Policy: http://www.spu.edu/depts/__athletics/pdffiles/compliance/policy-socialnetworking.pdf
Vanderbilt: http://www.vanderbilt.edu/champs/documents/SocialNetworkingPolicy.pdf
Zappos Twitter policy for employees fits on one line: Be real and use your best judgement.
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Comment by Mary Davie on April 11, 2009 at 4:10pm
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I will continue to update this post as I receive new info and examples.
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Comment by April E. on April 11, 2009 at 2:59pm -
Thanks. It seems there are quite a few groups trying to do this same thing. ~a
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Comment by GovLoop on April 11, 2009 at 11:11am -
A great resource. I'll post a link in the Knowledge tab to this. I know people ask about this very often...
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