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Innovation: Begin by Thinking Different

Innovation and Change, a Historical Perspective

A historical perspective of an organization, as those cited by Willem Mastenbroek from over a decade ago are not only interesting as an evolutionary history of organization and the firm, but also facilitate insight into early management and human behavior.  The examples also give a glimpse into what has necessitated change throughout history, motivated change and what facilitated change.  In other words, what does history tell us about how organizations were able to adapt, and overcome in terms of their need for change and innovation?  Using a military example, Mastenbroek describes how problems among troops were addressed using “a combination of procedural enhancement, and moral enhancing modifications.” Mastenbroek describes an enlargement of these improvements with “delegation and autonomy enhancing instructions where this thinking translated into team spirit and even decreased casualties.” One wonders if World War II was won in part (in spite of the high U.S. casualties), because we literally threw so many more humans at the conflict than the other side – not the best strategy to be sure.  Mastenbroek makes the point that development within trade commerce was not unlike that of the developmental changes he described in the military history sections.  Namely, “the skills of self-organization, [and as it turns out], ideas of autonomy and self-organization are not new” (Mastenbroek).

Innovation and Change – Is Aging an Asset or Liability?

In another older article, Sorensen and Stuart suggest “aging on organizational competencies depends on the relative magnitude of the gains from experience with a set of routines and the losses due to various forms of organizational sclerosis” (2000).  They form four hypotheses related to the effects on aging both of an organization itself, and the employee population that makes up that organization.  “Many scholars have argued that large size is associated with high levels of complexity and bureaucracy (Blau and Schoenherr, 1971) and a decline in organizational responsiveness that leads to reduced levels of innovation” (Sorensen and Stuart, 2000) – does this not speak to our present time?  Some truths simply transcend their contemporary context.

As an organization grows and matures, as I have said elsewhere, it tends to take on the persona of a government.  The authors find the same to be true in terms of job preservation,

…to preserve their privileged positions, dominant political coalitions inside the firm often have strong incentives to insure that the firm continues to focus on activities and market niches that require their expertise…as organizations age, they gain history and routines that limit their flexibility by restricting the range of organizational action (Sorensen and Stuart, 2000).

This leads to natural problems of organizational and workforce obsolescence.  The results of Sorensen and Stuart’s testing shows what might appear to be contradictory results; on the one hand, “as firms grow older, their outputs become increasingly dated…large firms are less well-cited on a per-patent basis, but the innovations of large semiconductor firms are more likely to be cited by the patents of other organizations (2000, pp. 18-19).  In other words, the capital a large firm can throw behind an idea or innovation can clearly produce results, disproportionate rates notwithstanding. Sorensen and Stuart summarize as follows:

On the one hand, experience with a set of organizational routines leads to gains in the efficiency with which these routines are executed. On the other hand, in rapidly changing environments, the fit between organizational capabilities and environmental demands declines with age (2000).

The redemption perhaps, is that the lack of employee (and thus expertise) turnover with age can produce “gains in competence” (Sorensen and Stuart, 2000, p. 21), “but high levels of turnover also expose the firm to a greater variety of external influences…which may make it easier for the firm to stay abreast of new technological developments” (Sorensen and Stuart, 2000).  But this also creates a crisis in next generation executive leadership based on the age of our labor population, which we are also experiencing in our present time.  How ironic that there is such a pent up desire for employment, yet difficulty in filling positions waiting for the right succession plan.

Innovation and Change – An Entrepreneurial Perspective

Whether entrepreneurs are what they are by nature or practiced behavior, they are the risk takers, and consequently, often innovators.  According to McCarthy & Leavy, the “charismatic type of entrepreneur is strategy driven, visionary and idealistic…underpinned by humanistic as well as commercial values” (1999).  This model takes on the typical caricature, which is often true of both this type of personality as well as this type of businessperson.  Of the pragmatic type, McCarthy & Leavy state that this type is “calculated, down-to-earth, planned and rational (1999).  Oddly enough, either type could fail, succeed wildly, or continue somewhere in the middle.  And just as aversion to risk is different among individuals, so too among those who enterprise for themselves “have varying degrees of risk tolerance” (McCarthy & Leavy, 1999).  Partnerships can be very helpful in entrepreneurship, as the Achilles Heel of self-employment, is the ability to make decisions in a vacuum, with no collaboration, alternative opinions, or critical assessment of ideas.  In either type, you have the leaders, whose vision makes ideas and innovation possible, and who characteristics are often what are needed in large organizational leadership.

Innovation and Change – Here and Now

Apple computer had a simple ad slogan and a great saying for life; “think different” (“Thinks Different,” 1997).  Innovation begins with thinking differently.  According to Jeffrey Baumgartner, “innovation is the application of the creative ideas in order to generate value” (2009).  This may be simply using ideas that are new in their present application, or it may be something altogether original flowing out from creative genius.  Baumgartner says of creativity, “The secret to creative thinking is to start with good problems. Then you need to turn those problems into thought provoking challenges. After that, great ideas will almost invent themselves” (Baumgartner (b), 2007).  I created the following illustration using the concepts from The Secret to Creativity:

In this adaptation of Baumgartner’s ideas, an organizational (or any) problem can be analyzed through the process of brainstorming and creative thinking, with the challenges and action plan flowing from this exercise.  Applying this concept to various organizations large and small, as Baumgartner points out, “we often come up with bad (or the wrong) solutions because they have not thought through the problem” (2007).  As history shows us, though variables change due to technology and advancement of the day, innovation has and always will begin with thinking differently.

References:

(1997). Apple ‘Thinks Different’ in new ads. Advertising Age, 68(39), 2-62. Retrieved from Academic Search Elite database.

Baumgartner, J. (2009). The Corporate Innovation Machine [pdf document]. Jeffrey Paul Baumgartner – jpb.com. Retrieved March 1, 2010, from http://www.jpb.com/innovation/innovationMachine.pdf

Baumgartner, J. (2007). The Secret to Creativity. Jeffrey Paul Baumgartner – jpb.com. Retrieved March 1, 2010, fromhttp://jpb.com/creative/secrets.php

Breda McCarthy, & Brian Leavy. (1998). The entrepreneur, risk-perception and change over time: A typology approach. IBAR, 19/20(1), 126-140. Retrieved March 1, 2010, from ABI/INFORM Global. (Document ID: 46433529).

Mastenbroek, W. (n.d.). Organizational Innovation in Historical Perspective. Managementsite.com. Retrieved Aug 17, 2012 fromhttp://www.managementsite.com/497/Organizational-Innovation-in-Hist...

Morgan P. Miles, Linda S. Munilla, & Jeffrey G. Covin. (2004). Innovation, Ethics, and Entrepreneurship. Journal of Business Ethics, 54(1), 97-101. Retrieved March 1, 2010, from ABI/INFORM Global. (Document ID: 707276931).

Sorensen, J. & Stuart, T. (2000). Aging, Obsolescence, and Organizational Innovation. Administrative Science Quarterly, June, 2000. Retrieved March 1, 2010, fromhttp://findarticles.com/p/articles/mi_m4035/is_2_45/ai_64705574/?ta...

 

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Comment by GovLoop on October 18, 2012 at 8:35am

Great read

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