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New GovLoop Report: Creating a Modern Workplace Environment

Report Highlights


In today’s digital landscape, leaders are looking to technology solutions to enable an increasingly mobile workforce and to create an environment that allows employees to work anywhere, anytime and on any device. Recently, I spoke with Michael Rau, Vice President and CTO, Borderless Network Architecture at Cisco. Michael Rau’s expert insights identifies that the unified workspace is a solution to meet the complex demands of the public sector workforce.


The unified workspace allows agencies to meet the complex demands of the workforce. As Michael Rau identifies, “There are fundamentally five big attributes to the unified workspace, it’s any device, any operating system, any expert, any location, any application. A unified workspace creates that environment.” In this report, Rau illustrates how a unified workspace creates a modern office environment. According to Rau, a unified workspace has become a strategic imperative for government to meet the complex demands of the public sector workforce.


As agencies are challenged to modernize and securely transform into a 21st century government, technology serves as a way to facilitate and expedite the required changes. Technology is redefining and transforming the modern workplace. Increasingly, IT departments are challenged to facilitate a secure and modern work environment that allows employees to work where, when, and how they desire. The unified workspace allows agencies to adopt a philosophy of “bring your own everything (BYOE).” Regardless if employees use personal laptops, tablets or smartphones, the BYOE approach allows employees to work on the device they desire at any location, any time.



For more than 25 years, governments around the world have partnered with Cisco to address challenges and achieve strategic objectives. By working closely with government leaders like you, we glean insights that cultivate thought leadership and help us design, execute, and test solutions based on best practices and our partner ecosystem. These ongoing relationships have forged thousands of proven implementations across a variety of public sector organizations, providing continuous innovation in how communities are managed and renewed.. Check out the Technology Sub-Community of which they are a council member.


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Tags: BYOD, byod, cisco, gl_research_brief, gl_resource, technology, unified workspace


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Comment by Jason Cabral on March 24, 2013 at 4:48pm

I agree with Eric Melton. No workforce can benefit and become more effective from constantly changing the IT hardware/software. It takes a learning curve and is too expensive to waste resources on these low priorities I call flash in the pan or latest gimmicks from Dr. Cure all.  There is always the next big thing and noone wants to pay for it later after recieving the new toy. If it still works do it, while having something in mind for a backup, then look into changing after the right people are on board. Get the value out of it and keep stabilty, and have a plan ready, that's success.

Comment by margaret willis on February 22, 2013 at 7:38am

Teleworking was a policy that applied ONLY to certain people in the office I used to work in (I'm retired now).  The "favorites" were allowed to do things that others were not.  On top of that, there were people in positions to review the work of others who had NEVER DONE THAT WORK before.  That's like appointing an accountant who knows nothing about it.  That's just one reason I left.  However, if you can secure a teleworking agreement, more power to you!

Comment by David B. Grinberg on February 21, 2013 at 1:07pm

Awesome report, Pat! 

Welcome to the future government workspace -- the future is NOW.  Don't forget to send GSA and OPM a copy of this exemplary report.  Kudos on your great work.



Comment by Eric Melton on February 21, 2013 at 9:45am

True, IT solutions can enable efficiencies and even savings. But IT solutions cost money too, for implementation, infrastructure, consolidation... and when folks point to IT as the savior in this fiscal hell, they seem to forget that fact. You can't avoid funding X and Y by doing things using smart IT instead... without funding the IT solutions to do so. And unfortunately, the IT enablers are often only cost effective when compared to not only the immediate X and Y problems of today, but also the anticipated years ahead.

Therefore it falls on us in the IT fields to look forward when creating and implementing solutions. Aim solutions at the largest level of enterprise possible for the maximum benefits.

Impossible with an empty wallet, I know... challenging times.

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