GovLoop - Knowledge Network for Government

New Twitter Guides for Government Agencies and Employees

Back in June, I wrote a post on GovLoop entitled "Who Not To Follow On Twitter - A Guide for Public Sector Employees." It turned out to be quite popular, and they asked me to expand on the theme. The blog post evolved into two Twitter guides - one for government employees and one for government agencies. You can flip through both guides below, but I'd also like to direct you to a great page where the GovLoop team has laid out the 15 Commandments for Government Agencies on Twitter chapter by chapter so you can jump to the content that is most relevant to you.

Special thanks to the GovLoop team for their help in making these guides a reality! Also, the folks at Forum One generously sponsored this effort to cover the design work and overall project management time.  I would love to continue the conversation. Please let me know your thoughts so we can engage in further discussion on any topics addressed in the guides.

  • What do you think of these tips based on your experience with Twitter?
  • What other tips or questions do you have about using Twitter?

 

Download: 15 Commandments for Government Agencies on Twitter

 

 

Download: 12 Commandments for Government Employees on Twitter


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Tags: 2, communications, jobs, tech

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Comment by Lisa Wilcox on May 31, 2012 at 4:39pm

Thank you for this. I'm taking a govt. job and this is useful. 

Comment by Adam Rowe on December 22, 2011 at 1:33pm

I am so very thankful for @govloop directing me to this source!

Comment by Richard Furlong on December 14, 2011 at 10:28am

I definitely agree Alain, the more these are shared, the better the quality of our interactions on Twitter. Thanks for the post.

Comment by Alain Lemay on December 13, 2011 at 10:57am

Courtney, if you read the guides (you mention you simply skimmed them) you will quickly see that the tone of the guides is purely tongue-in-cheek. Just because we are public sector employees doesn't mean we can't have a sense of humor.

In our "industry" where rules and policies are a dime a dozen, calling these "commandments" is just an over-the-top way of saying you should have fun with these guides instead of filing them away as yet another set of rules you have to follow.

I really hope you can enjoy these guides for what they are - practical advice set in a fun and easily digestible format.

Comment by Courtney Shelton Hunt on December 10, 2011 at 9:07pm

I skimmed the tips for agencies and think these guides provide valuable information for Twitter users of all types, not just those in government agencies.

I have to relay, however, that I found the "commandments" approach a bit off-putting, and more than a little strange given that the guides are intended for the public sector. Am I the only one who noticed the "separation of church and state" irony...?

Comment by Jeffrey Levy on December 9, 2011 at 5:18pm

WOW.  I need to spend serious time perusing these and commenting.  Thanks so much for all your work!

Comment by Alain Lemay on December 9, 2011 at 11:36am

Please do! The more these are shared, the better the quality of our interactions on Twitter.

Comment by Ori Hoffer on December 9, 2011 at 11:05am

Spectacular! Would you mind if we shared these on our internal Social Media blog so that more newbies will understand what we're trying to do?

Comment by Anna Abbey on December 9, 2011 at 9:48am

These are fantastic!! I joined twitter 2 years ago, but still feel like the new kid in the cafeteria. Some of these tips have been really eye opening and with a little practice I think I'll be able to tweet with the best of them. :)

Comment by Mie Miller on December 8, 2011 at 10:35pm

Thank you for putting together the guides and for sharing the insights.  I'm learning a lot about Twitter etiquette and those, often unspoken, Twitter rules and expectations.  The guides will help us become Twitter-smarter :-)

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