The bridge between the IT world and the “real” world seems to be widening. IT folks are tackling complex technology issues of today without fully understanding how minor errors can majorly impact the everyday user. Meanwhile, us common folk don’t even understand what makes the Internet work. The two worlds can’t seem to collide, oneRead… Read more »
WWSJD? What Would Steve Jobs Do? Could Apple employees ask themselves this and know what to do in a tricky situation? Can your employees ask themselves what YOU would do in an unusual situation and know what they should do? In last week’s blog I introduced the Malcolm Baldrige and Florida Sterling business management modelsRead… Read more »
Very few people are actually bad at communication. I freely admit to being one of them. It’s not to knock myself, but to be honest: I live so deeply in my head, I am such an introvert, that it actually feels like a painful and difficult waste of time to stop exploring the world of ideasRead… Read more »
Understanding and identifying your personal communication style can help you manage work with others who may have different communication styles.
As a manager, giving difficult feedback to an employee can be one of the hardest parts of your job. The conversation can be fraught with peril. If done well, giving tough feedback can help your team member grow – but if done poorly, you risk consequences like straining your relationship, or demoralizing him or her. SometimesRead… Read more »
We all have to work with other people in our careers and we’re never going to get along with every single person but we can definitely take an active role in attempting to. Conflicts exist in all work places and in the public sector there are some antagonists that can lead to additional strain onRead… Read more »
As I write this post, there are 64 emails sitting in my work inbox, of which nine are unread. I’m sure some of you are laughing right now: “Sixty-four emails? Honey, I’ve got over 2,000. Cry me a river.” Don’t hate. It’s been a slow day. And I ditched over a hundred of them before sitting downRead… Read more »
EIS is the main component of the Network Services 2020 (NS2020) Strategy. It will replace GSA’s Networx and regional and local contracts, which many agencies currently use to acquire best-value IT, telecom, and infrastructure. Agencies will start to transition in 2017.
You have been living in a world of lies since kindergarten. From the time you thought paste was a member of the food pyramid, you were taught that there is no “I” in team. And while the spelling bee members of your team were correct — the letter I is not actually in the word — thoseRead… Read more »
As I stated in Website Builder Platforms: Best Options for Small Businesses, I consider the WordPress content management system (which should not be confused with the WordPress.com platform) to be the best option for organizations that need to upgrade or build a website, especially if they want to be able to manage some content andRead… Read more »