Posts Tagged: communications


Communicating On Facebook: A Complex Equation

Facebook’s free lunch is over. Recent changes in how the social media juggernaut chooses what content to show users means counties will need to rethink how they use Facebook. The site is no longer a free and easy way to reach thousands of constituents with important messages. From now on, fewer Facebook users will see… Read more »

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Government Communications: How Not to Be Evil

I’m going to keep this quite short considering this is post about obedience, public sector managers, the nature of evil and social media. I’m going to argue how findings of a few psychological studies suggest the modern communications person needs to be more in touch with ‘the people’ avoid being complicit in evil acts. A… Read more »

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Tips to Engage a New Audience with Social Media

Back in 2011, before the former White House aid ever assumed public office in Chicago, Twitter user @MayorEmanuel accrued nearly 50,000 followers and published more than 1,500 aggressively funny tweets showcasing the prospective mayor. In 2012, Secretary of State Clinton was similarly satirized, this time on the Tumblr site Texts from Hillary. Nearly 45,000 Tumblr… Read more »


New “Digest of EEO Law” Issued by EEOC

In case you  missed it, the U.S. Equal Employment Opportunity Commission (EEOC) last week issued the latest edition of its federal sector Digest of Equal Employment Opportunity Law, which is available online at . This quarterly publication, prepared by the EEOC’s Office of Federal Operations (OFO), features a wide variety of recent Commission decisions and… Read more »

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EEOC Reports One-Third of Gov-Wide Complaint Dismissals Reversed & Remanded

As part of its continuing efforts to improve the federal sector discrimination complaint process, the U.S. Equal Employment Opportunity Commission (EEOC) recently issued a new report: Preserving Access to the Legal System: Common Errors by Federal Agencies in Dismissing Complaints of Discrimination on Procedural Grounds. The report shows that, on average, a staggering one-third of discrimination… Read more »


4 Key Challenges to Your First Citizen Engagement

Citizen engagement is as old as the idea of government itself. However, with the advent of real-time communication technology, citizen engagement has become so easy that it is now an expectation of the average citizen who assumes that their feedback will be not only heard, but responded to. This feedback is happening everywhere – online… Read more »

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Character: the Ultimate Success Factor?

char·ac·ter: noun: the way someone thinks, feels, and behaves While Merriam Webster’s definition of character is pretty clear, its definition in the real world is a bit more fluid. A person with a strong character can look different in different situations. Less than 50 percent of Americans believe government employees are doing an effective job… Read more »