Posts Tagged: communications

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Only GIS Can Prevent Forest Fires

Esri and GovLoop recently hosted a meetup showcasing how GIS solutions can make it easier than ever before to create online mapping applications. Featured at the event was a case study from Global Forest Watch, which is “a new dynamic online forest monitoring and alert system, designed to empower people everywhere to better manage forests…. Read more »

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There are Dumb Questions. Don’t Ask Them.

We’ve all heard the phrase, “There are no dumb questions, only dumb answers.” That is patently false, as any one who has been the victim of a terrible question at a public event can attest. Participation is important, whether at an internal brown bag or plenary at an annual convention. Asking a question is a… Read more »

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Communicating On Facebook: A Complex Equation

Facebook’s free lunch is over. Recent changes in how the social media juggernaut chooses what content to show users means counties will need to rethink how they use Facebook. The site is no longer a free and easy way to reach thousands of constituents with important messages. From now on, fewer Facebook users will see… Read more »

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Government Communications: How Not to Be Evil

I’m going to keep this quite short considering this is post about obedience, public sector managers, the nature of evil and social media. I’m going to argue how findings of a few psychological studies suggest the modern communications person needs to be more in touch with ‘the people’ avoid being complicit in evil acts. A… Read more »

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Tips to Engage a New Audience with Social Media

Back in 2011, before the former White House aid ever assumed public office in Chicago, Twitter user @MayorEmanuel accrued nearly 50,000 followers and published more than 1,500 aggressively funny tweets showcasing the prospective mayor. In 2012, Secretary of State Clinton was similarly satirized, this time on the Tumblr site Texts from Hillary. Nearly 45,000 Tumblr… Read more »

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4 Key Challenges to Your First Citizen Engagement

Citizen engagement is as old as the idea of government itself. However, with the advent of real-time communication technology, citizen engagement has become so easy that it is now an expectation of the average citizen who assumes that their feedback will be not only heard, but responded to. This feedback is happening everywhere – online… Read more »

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Character: the Ultimate Success Factor?

char·ac·ter: noun: the way someone thinks, feels, and behaves While Merriam Webster’s definition of character is pretty clear, its definition in the real world is a bit more fluid. A person with a strong character can look different in different situations. Less than 50 percent of Americans believe government employees are doing an effective job… Read more »

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10 Benefits of Going Paperless

It’s no secret that paper-based processes power government services. Using emerging technology, agencies are moving traditionally paper-based workflows to digital applications. This means everything from processing benefit claims, to paying a parking ticket, or filing for a building permit can now be conducted online. Shifting workflows to digital provides efficiency gains to field workers, caseworkers… Read more »