Posts Tagged: Digital

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Digital Engagement Strategy Series: Tell a Story

By John Simpson, Engagement Consultant at GovDelivery There are a few basic components that anyone can leverage when beginning to develop the framework for their digital engagement strategy or evaluate an existing one. This blog series will go into each of these basics reviewed in our webinar on Stakeholder Engagement in Federal Government to provide… Read more »

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The Digital Comms Planner

At Helpful HQ we’re a big fan of tools like the Lean Canvas or our friends Comms2Point0′s Comms Planning tool (PDF). A simple plan on a page or two that sets out what you’re trying to achieve, how you’ll know if you’ll achieve it, and what you’ll do to get there is more useful than… Read more »

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Measure and Analyze Outreach Results

By John Simpson, Engagement Consultant at GovDelivery There are a few basic components that anyone can leverage when beginning to develop the framework for their digital engagement strategy or evaluate an existing one. This blog post is part of a larger series tied to our recent webinar on Stakeholder Engagement in Federal Government. If you… Read more »

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Digital Innovation for Your Original Mission

This case study is excerpted from our latest free guide, The Future of Digital Public Services. For the full case study, and many more like it that explore how digital services can transform your agency, download the guide here. As with many public-sector agencies, the Agriculture Department’s National Resource Conservation Service (NRCS) is looking for… Read more »

Digital Conduit

Unlocking the 3 Powers of Digital Public Service

According to the White House’s fiscal year 2015 budget document, the federal government’s IT spending will be cut by $2.4 billion. State and local level cuts reflect an even sharper decrease in IT and support service budgets. Contrast that to IT spending in the private sector, which is predicted to increase by nearly 4 percent… Read more »

Planning

Building Stakeholder Relationships via Web Communications

By Lucas Pillman, Implementation Consultant For most public sector organizations, just having a website is not enough when it comes to engaging stakeholders and increasing stakeholder satisfaction. Government communicators need to be constantly driving traffic to that website through multiple channels so that their mission-driven content is consistently being engaged with and used by stakeholders…. Read more »

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Digital Engagement Strategy Series

By John Simpson, Engagement Consultant What should go into your digital engagement strategy can be a complex and organizationally challenging question. The specifics of your own strategy are usually discovered with some internal “soul searching” and by nailing down exactly what public engagement is for you and your leadership. Yet, there are a few basic… Read more »

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7 Ideas for the U.S. Digital Service

This week it was announced that the U.S. federal government is creating a U.S. Digital Service team led by Mikey Dickerson with a goal to “improve and simplify the digital experience that people and businesses have with their government.” Personally, it’s exciting to hear about the announcement of this division (with some decent staffing from… Read more »