Posts Tagged: Digital

Web Manager University Gets New Name. Same Great Training

Web Manager University, the federal government’s training program for web, new media, and citizen engagement managed by GSA, has changed its name to DigitalGov University (DGU). We changed our name to reflect the growing demand to help agencies serve customers through digital media and citizen engagement. Our broad curriculum includes training in social media, citizenRead… Read more »

Digital diplomacy in Paris – workshop and panel

Last week the embassy of Israel in Paris, France, hosted an international workshop on the digital diplomacy. It was first such experience for us in the Israeli embassy, but what I learnt from our guests during the workshop was that it was also the case for many of them. While diplomats discuss this topic withRead… Read more »

Sift Through Big Data to Find Real Insight

There is a ton of talk today about “big” data. The concept comes from our ever increasing ability to collect, store, and manage larger and larger datasets full of vast amounts of information – customer information, habits, purchasing patterns, social media visits, and so on. Unfortunately, I think many private and public organizations have becomeRead… Read more »

Why Governments Have Failed at Crowdsourcing

Two Words: User Acquisition Local, state and national Governments have yet to fully take advantage of the many platforms available for crowd sourcing policy primarily because they have failed to court a significant enough user base to generate a genuine and sustained online community. Without a diverse enough, self-regulating community of users who are continuallyRead… Read more »

Daily Dose: Goodbye Filing Cabinets, Hello Digital Archives

The Washington Post reported this week that President Obama issued an order to agencies, asking them to utilize digital record keeping systems. As of right now, much of the filing that is being done “is based on an outdated approach involving paper and filing cabinets,” but Obama wants to “move the process into the digitalRead… Read more »

StumbleUpon: More Compelling Statistics

A couple of weeks ago, I posted a blog entry about StumbleUpon – what it is (social bookmarking tool), what it does (drives website traffic), and why you should probably know about it (the tool doubled its user base to 20 million in less than two years). StumbleUpon recently worked with a data visualization/visual contentRead… Read more »

Webinar: Digital Communications Excellence with Kitsap County, WA

GovDelivery is hosting a webinar with Kitsap County on December 1, 2011 at 1 pm CST. Attend this webinar to learn how Kitsap County is achieving digital communications excellence with several initiatives, including KENS – short for Kitsap County Electronic Notification System. Hear Douglas Bear, Kitsap County’s Public Communications Manager, discuss their digital communications strategies,Read… Read more »

London Conference on Cyberspace

On 1-2 November, the UK Foreign and Commonwealth Office will be hosting the London Conference on Cyberspace (www.fco.gov.uk/londoncyber) The conference will cover a number of different themes including social benefits of the web, economic growth and development, safe and reliable access online, cyber crime and international security. It will be an opportunity for citizens toRead… Read more »

Facebook’s Top 10 for Government

At GovDelivery’s October 19th event in Washington, DC, 300 attendees received some valuable tips on Facebook usage by government agencies from Adam Conner, Associate Manager of Public Policy at Facebook. His engaging, fast-paced and helpful presentation included his top 10 “musts” for governments using Facebook to get their message out. Here’s a summary of thoseRead… Read more »