Cloud Considerations for Cities, Towns and Villages
Investing in the cloud can present opportunities and obstacles. Here are the two big cloud considerations for city leaders.
Posts Tagged: local government
Want to Improve CX at Your Agency? Learn What Makes You (And Others) Tick
Training helps articulate agency expectations and competencies around fostering a customer-centric mindset, but there’s more at play.
How and Why King County’s CIO Conducts Equity Impact Reviews
Chief Information Officer Tanya Hannah shared considerations to make as you keep equity at the forefront while embracing new technologies and capabilities.
Why State and Local Agencies Must Focus on Delivering Exceptional Human Experience
Delivering goods and services is the first purpose of local government. However, a critical part of that mission is not just the actual goods and services, but how they are delivered. In this article, we’ll discuss the issues with traditional citizen experience (CX) metrics in state and local agencies and share best practices for how… Read more »
So You Want to Be an Analyst? Part 1
If you are currently looking for a job where you can combine your love for public service and writing, you are detail-oriented and interested in examining data, then a career as a management analyst or program analyst may be for you too.
3 Reasons Local Government Should Prepare for Autonomous Vehicles Now
As transportation technology advances, city officials should consider how they can prepare their agencies and citizens.
Mental Health Awareness in Local Government
Situational stress may be inevitable in local government, but creating a healthy, supportive and positive work environment is imperative to reduce burnout and occupational mental health issues.
Academia Helps Cities Define Their Smart Cities Strategies
Public sector leaders need all the help that they can get in defining their Smart Cities strategy. With programs like the Smart Cities Innovation Accelerator by Harvard, it’s clear that academia is leading the way in offering this guidance.
How Evanston CIO Balances Budget, Innovation and Expectations
CIO Luke Stowe spoke with GovLoop about tech priorities for the city, how he balances budget realities and customer expectations and what innovation looks like in Evanston.
How Millennials Can Make a Difference in Local Government
How can millennials make a difference in their local governments? In an interview with GovLoop, the cofounders of A Functional Democracy discussed how millennials can engage with their governments in a creative manner.