Providing the highest level of customer service is paramount for any industry. For the federal government – whether it’s the I.R.S or the Department of Veterans Affairs – a diverse audience of citizens, military personnel and other government employees make the requirements of good customer service more complex than in other businesses. A new bipartisanRead… Read more »
I read earlier today about Hilary Clinton’s former intern. Back in 2006 she (Ms. Sammie Spades) was a summer intern while attending community college. Plans were to become an attorney, and later go into public office. As it turns out, I guess you could say she did become a public servant, but of a muchRead… Read more »
There’s been plenty of media attention on Arizona the past five days, and for those of you across the country, you may not have heard about how our state government has come together and been torn apart by Saturday, January 8’s unthinkable event in Tucson. THE COMING TOGETHER: I think all of us agree thatRead… Read more »
Former Democratic Senator and Chairman of the Senate Intelligence Committee, Bob Graham, recently published an Op-Ed that made a case for Leon Panetta being “right one” to fix the CIA’s problems. Making the call that the CIA needs a proven leader who can revitalize and restore the CIA’s credibility, Senator Graham made this statement: “UniversitiesRead… Read more »