Search Results for: plain language

What Government Fiction Can Teach Us About Plain Language – From the Big Short to the West Wing

You may not realize it, but your favorite fiction or shows can also teach us a lot about effective government communications, and more specifically about plain language.

We Say It’s Lingo, They Say It’s Jargon: Using Plain Language to Connect with Our Customers

Simplifying language while preserving the technical underpinnings of a message can be a challenge — especially when you get pushback from your more technically-minded colleagues. Here are some things to emphasize to make sure plain language stays alive and well at your agency.

Just Say It: 3 Easy Tips for Communicating In Plain Language

Ever go back and forth with someone via email three or four times, only to be frustrated that they don’t understand you? So you call them and after listening to just a few sentences they say, “Why didn’t you tell me that! NOW I get it.” Write the way you would talk to the person… Read more »