We explore the ways five state governments handled the unprecedented challenges of the COVID-19 pandemic and stayed focused on serving citizens.
How State CIOs Helped Maintain Services During COVID-19
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People Plus Machine: North Dakota’s Future Workforce
GovLoop spoke with automation leaders in North Dakota’s government on a number of topics, including automation use cases, best practices and workforce impacts.
Getting Started: Answering Your Questions About Robotic Process Automation
Learn about robotic process automation (RPA), explore case studies and read interviews with leaders in the field.
Federal Cyber Reskilling Program Touts Early Wins But Job Placement Not Concrete
GovLoop heard from Academy participants who credit the program for their newfound cyber skills. For now, they will use those skills in their current roles.
All About the Dockless Scooter Invasion
How are cities are coping with the balance of popularity and safety of dockless devices?
Making Cybersecurity Accessible to All in North Dakota
In North Dakota’s first year participating in the SANS Institute’s Girls Go CyberStart and Fast Track programs, 310 girls participated.
Demands of a Workforce Driven By Emerging Technology
In a workforce shaped by emerging technology, workers are going to be tapped for their ability to adapt to different technology and ask questions.
4 Tips to Start Gathering Citizen Feedback
Whether on their own, or as part of a robust citizen experience strategy, each of these tips can help you better understand and respond to citizen feedback.
The Data Journey
The digital age affords government – as well as the private sector – an opportunity to look at the intersection of data, technology and the citizen experience to improve all facets of service delivery. By linking program goals, funding and outcomes we can create a more data-driven government that puts citizens first.
Working as One to Reinvent State Government
We are pursuing four pillars of reinvention for a citizen-centric government: culture, working as one, the citizen experience and digital transformation.