Though more than 100 years separates the inception of the U.S. Airmail Service and the launch of ChatGPT, we can learn many lessons from the former when deciding how to use the latter.
Posts By Mark Headd
While low-code and no-code tools can provide benefits, agencies should be judicious in how they use them and understand the limitations of what they can provide.
While the concept of DevOps can be confusing, and is often surrounded by hype, it is important for agencies to understand what DevOps is and why it is essential to helping them meet their goals for improving customer experiences.
ChatGPT and similar tools hold enormous potential to help governments deliver better services. How they are adopted and used will make the difference between success and failure.
The great truism that underlies the civic technology movement of the last several years is that governments face difficulty implementing technology, and they generally manage IT assets and projects very poorly. It can be tempting to view this lack of technology acumen as a symptom of a larger disfunction. Governments are thought to be large,Read… Read more »
At Accela, we’re committed to finding ways to leverage the talents and ideas of civic entrepreneurs and open data hackers to benefit the governments we serve. That’s why we’re excited to announce the Accela App Challenge. The App Challenge offers a total of $25,000 in cash prizes to developers that build a new civic appRead… Read more »
“‘Are people innately altruistic?’ is the wrong kind of question to ask. People are people, and they respond to incentives.” – Steven Levitt & Stephen Dubner (SuperFreakonomics) One of the most important things an open data directive can accomplish – whether it takes the form an informal policy, an executive order or an open dataRead… Read more »
A few weeks ago, Code for America unveiled one of our latest program offerings: Engagement Commons. Now, we’re hoping that the talented, dedicated members of the GovLoop community can help us take this project to the next level. What is Engagement Commons? With civic engagement becoming an increasingly critical component of successful governance in theRead… Read more »
Several months ago, with the unveiling of the OpenDataPhilly website, the City of Philadelphia joined the growing fraternity of cities across the country and around the world to release municipal data sets in open, developer friendly formats. But the City of Brotherly Love did things a bit differently than most of it’s contemporaries. The cityRead… Read more »
It’s interesting to reflect back on the not too distant past and think about how governments have used open source software. For many state and local governments – as recently as a few years ago – the use of open source software was something of a foreign concept. Many a government IT worker made anRead… Read more »