A lack of communication leaves citizens confused about critical information. Here’s a three-step approach that governments can use to change that.
Posts By Doug Paetzell
Federal agencies are notoriously siloed, but citizens do not see these bureaucratic divides. How can agencies bridge the gap for a better citizen experience?
Currently, 40% of Americans report they don’t have a REAL ID and 57% of Americans are unaware of the deadline or the possible impact it could have on potential travel plans.