Connecting Community Feedback to Implementation
What the community really wants to know is how their input was incorporated into the project. Here are some practical ways to visualize community feedback.
Posts By Jacob Anderson
Bringing Community Members Into Your Service Design Process
Involving your public in the shaping of processes that affect them can give you insight into the public and create a defensible decision-making framework for offering services to your community.
A Checklist for Digital Public Meetings
A digital public event needs a checklist to ensure that you’ve considered everything needed to host a productive conversation.
Designing for Accessibility Makes You a Better Human
When your project’s success depends on people using it, your best move is to make sure that your whole community can use the service that you’re building.
Our Audience is Unique: Showing Empathy for Internal Stakeholders
Empathy is the secret to success in public projects. Only when you show that you have listened to your stakeholders can you bring them along with you.
#WaldoCanyonFire – 5 Lessons for Social Media in a Crisis Situation
[cross posted from blog.recovers.org] Waldo Canyon Fire photo by @kittlent “If you are available to do so, can you come into the joint info center for a bit to help me with few SM (social media) issues.” Those words called me in for a five-day stint as the official Twitter voice for the Waldo CanyonRead… Read more »