How Online Resolution Benefits Governments
Online dispute resolution not only makes citizen reporting easier. It speeds resolution. The result is improved citizen satisfaction as well as new efficiencies and costs savings for the agency.
Posts By Meredith Trimble
Turn Your Data Analytics Office into an Innovation Matchmaker
To really move the needle in a way that sustainably transforms the organizational culture to a data-driven one, agencies need to progress beyond these initial ad-hoc use cases. They can do this by strategically harnessing the creativity and operational know-how of departmental staff to identify analytics opportunities enterprise-wide.
3 Ways Leaders Can Create Connections
Establishing a long-term vision, creating buy-in through early successes, and empowering staff are crucial steps that only leaders can meaningfully take to address this evolution’s adaptive challenges and create a truly data-enabled organization.
Why Leaders Must Create Connections
Governments sit at the precipice of a digital, connected landscape. While they are uniquely positioned to create and carry out solutions to some of society’s most pressing problems, effectively implementing the organizational changes necessary to keep pace with the digital world remains a challenge.
6 Ways Data Can Move Transportation Departments Forward
While the data revolution can seem at odds with the pace of physical infrastructure development and the need for careful planning and consistency, the use of data can move the needle in transportation departments in beneficial ways.
4 Areas to Break Down Silos
The key to transforming government and creating sustainably healthy, vibrant, and safe communities is to break down these burdensome silos.
Why Data Sharing and Integration Both Matter
Data sharing and integration are the keys to breaking down silos and achieving the smart connections necessary for sustainability in a digital era. But what’s the difference between the two, and why does it matter?
How, and Why, to Be a Data Storyteller
The continued evolution of data transparency requires that governments move data from informing to enabling stakeholders. Pairing modern technology with the timeless art of storytelling is a key way to overcome current public sector challenges and solve real-world problems.
3 Ways to Increase Access to Justice for All
Successful courts are bringing self-help services to citizens, creating collaborative justice partnerships, and saving time and money along the way.