NJ Makes Applying for Unemployment Benefits Easier
In New Jersey, officials are finding ways to make the unemployment benefits system clearer, more seamless and more compassionate. It’s the result of thoughtful, agile, evidence-based modernization.
Diversity Equity Inclusion
NYC Broadband Program Closes the Digital Divide
To help close its digital divide, New York City created an innovative subsidy program that brings broadband access to hundreds of thousands of low-income residents.
PDFs Don’t Fit Into Gov Strategies for a Modern Digital Experience
Government agencies make ample use of PDFs, but it’s an inhospitable format for low-vision users, people who use screen readers, and individuals who access government websites via mobile devices. PDFs do not, in other words, make government more accessible.
Technology Can Promote DEI in Prisons
Despite recent progress with diversity, equity and inclusion (DEI) initiatives, one largely minority demographic — the incarcerated — lags behind. Prioritizing DEI principles in prisons starts by equipping incarcerated individuals for success as soon as they enter a facility.
Caring for Survivors of Violence in the Cherokee Nation
More than three-quarters of Native American and Alaska Native adults are victims of violence in their lifetimes. A Cherokee Nation program, called ONE FIRE, is providing both immediate and long-term resources to victims.
2023 Year in Review: Prioritizing Government Workers for a More Efficient, Effective and Inclusive Future
Start the new year off on the right foot, using what we’ve learned in 2023.
Where Data Can Take You
Both qualitative data (what people think and feel) and quantitative data (what you can measure and count) can shed light on employees’ experiences on the job. An innovative team in the Department of Veterans Affairs (VA) is collecting and analyzing both types of information to help make the VA an even more welcoming place to… Read more »
The Case for Accessible Communications Technology
Collaborative technology has erased physical barriers that once made it difficult to meet face-to-face and work on documents simultaneously. But disabled employees and other workers often need special accommodations — closed captioning, for instance — that allows them to access modern communications technology.
Presenteeism: Navigating an Unintended Side Effect of Hybrid Work
As we transition to more hybrid work, presenteeism — when people are physically present but mentally disengaged — can become a problem. However, with thoughtful strategies, agencies can mitigate its impact.
Leadership Looks Too Much the Same
Though government workforces today are, overall, increasingly diverse, senior leadership is not. Here are some statistics.