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1. Return calls immediately.
2. Treat everyone with the same amount of respect.
3. Dress more formally than you think you need to.
4. Work harder than everybody else.
5. Follow through on the details.
6. Laugh at yourself – lose the ego.
7. Praise someone else – boost them up.
8. Make life easier for your customers, and your #1 customer is your boss.
9. Focus on solving the problem, and that’s it.
10. Communicate to people in their preferred manner.