Leigh Coen, executive consultant and business architect in IBM Global Business Services.
For three-quarters of my 36-year IBM career I have been working with US federal and other national government clients. Since 1990, I've been working with customs, immigration, and border security agencies, including 11 years at USCS/CBP and four years at USCIS. I have also worked at customs authorities in Russian Federation, PRChina, Australia, New Zealand, Sweden, and Bermuda. My primary expertise is in screening and targeting systems and in modernization best practices. I'm interested in the Analytics group.