Tom Vannoy

I think one of our biggest struggles (by our I mean those that share the passion for the subject) is a generational gap at the Executive Board level. I think the groundswell is having its affect and now we have a few who get it – which is exciting. The preparation, thinking, benchmarking the rest of us have been doing all along will speed up the implementation – because we’re ready to run with it based on what others have shared about their experiences.