L P O’Neil

If someone tells you “that’s the way we’ve always done it” look for a better answer and better yet, replace the broken status quo with an improved process or solution.

Align yourself with the information mavens, the knowledge managers who understand where the flaws are then work on eliminating the flaws.

Cross polinate, share your knowledge and experience, and insist on improving efficiency. Document your efforts. Write up best practices because when the process steps are outlined in detail, the erroneous assumptions, time sinks, wasted steps appear and you have a roadmap for process improvement.

Build your own team.