Bill Bott

We all need unicorns and dragons... at least on occasion. Your ship analogy reminded me of cabinet leader who was able to make some significant changes in his area. He used to talk about getting a large department to turn was just like a ship - the very inertia of 20 years of "that's the way we've done it" puts enormous pressure on the rudder and by itself makes it difficult to turn - He went on to say TRIM TABS, the tiny rudders within the main rudder are used to disrupt the water and break up the pressure.. making a turn possible. In his organization he equated key improvement efforts to TRIM TABS and the turn as culture change...