john klossner

I would take Bill’s thoughts one step further – maybe humor would be useful in helping people get through a long wait. (That said, nothing is funny enough to make it worth being in line for 4 hours.)

Also, it is important to remember that a lot of “funny” is based on mannerisms, inflections, timing – all elements that don’t come across well – if at all – in a written or non-personal format. If you’re going to include humor in a gov presentation, you’d better test it out on a few hundred – or thousand – people first. ( Which may end up sucking the humor out of it, anyway.)