“Lost work” can be mentally draining if not addressed correctly. We are tuaght to take each contract personally, like it is coming out of our own checkbooks, and make it as “clean” as possible. Everything must be as perfect as possible. The CO and CS calls many people, does tons of great research, looks up every policy needed, then for a number of reasons, the requirement is cancelled with just a 5 minute phone call or a simple e-mail.
It is like taking an artist very best work, and right in front of the artist…..shredding it.
But, I am sure you already know this many times over. 🙂 It happens to all of us.